Louise Jackson
Tonalea,AZ
Summary
Dynamic Health Technician with experience at Tuba City Regional Health Care, skilled in patient care and clinical documentation. Enhanced patient outcomes through effective communication and individualized care plans. Committed to HIPAA compliance and fostering a supportive environment, ensuring both safety and satisfaction for patients and families.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Health Technician
Tuba City Regional Health Care
Tuba City, AZ
11.2015 - Current
- Conducted patient assessments and documented medical histories to ensure comprehensive care delivery.
- Collaborated with healthcare teams to develop individualized care plans, improving patient outcomes and satisfaction.
- Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
- Increased patient understanding of diagnosis and treatment options with clear, empathetic explanations.
- Educated patients on self-care management strategies for chronic conditions or post-surgical recovery periods.
- Reduced stress for patients and families with proactive communication and care coordination.
- Ensured compliance with HIPAA regulations by maintaining confidentiality in all aspects of patient information handling and storage processes.
- Conducted health screenings to identify early signs of conditions, enabling prompt intervention.
- Contributed to positive patient experience, offering emotional support and guidance on health maintenance.
Transport Driver
Statewide Transport Company
Flagstaff, AZ
03.2013 - 12.2014
- Operated various transport vehicles to ensure timely deliveries across designated routes.
- Maintained accurate logs of vehicle inspections, maintenance, and fuel usage.
- Adhered to safety regulations and best practices while transporting goods.
- Collaborated with dispatch team to optimize routing and reduce delivery times.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Updated daily logs and customer paperwork with relevant details.
- Improved operational efficiency by suggesting updates to vehicle maintenance procedures.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Home Base Aide
Navajo Nation Headstart
Tonalea, AZ
01.1997 - 12.2011
- Assisted educators in implementing lesson plans and classroom activities.
- Supported children's developmental needs through individualized attention and engagement.
- Organized materials and resources for educational programs to enhance learning experiences.
- Collaborated with parents and families to promote student success and well-being.
- Monitored children's behavior, providing guidance to ensure a positive learning environment.
- Facilitated communication between staff, parents, and community partners to strengthen support systems.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
No Degree - Bilingual Education
Dine College
Tuba City, AZHigh School Diploma -
Coconino High School
Flagstaff, AZ05-1979
Skills
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Certification
BLS certificate
Navajo Language Intrepreter
Navajo Language Intrepreter
I'm been doing interpreting for the last 10 with Tuba City Regional Health Care. We have patients that need help when they see their doctor and they better understand in their own language .
Languages
Navajo
Native or Bilingual
Timeline
Health Technician
Tuba City Regional Health Care
11.2015 - Current
Transport Driver
Statewide Transport Company
03.2013 - 12.2014
Home Base Aide
Navajo Nation Headstart
01.1997 - 12.2011
No Degree - Bilingual Education
Dine College
High School Diploma -
Coconino High School