Marcus Shorten
Houston,TX
Summary
Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
19
19
years of professional experience
Work History
Health Technician
Michael E. DeBakey VA Medical Center/ ED
HOUSTON , TEXAS
05.2015 - Current
- Prepared specimens for laboratory analysis according to established protocols.
- Monitored vital signs such as pulse rate, temperature, respiration, and blood pressure.
- Communicated effectively with other healthcare professionals involved in patient care plans.
- Assisted in emergency situations by providing basic life support services.
- Assisted physicians with minor medical procedures and treatments.
- Performed laboratory tests such as urinalysis and complete blood count.
- Ensured compliance with safety regulations related to infection control practices.
- Maintained cleanliness of examination rooms, instruments, and other areas of the clinic or office.
- Managed patient health records, including entering data into electronic medical record systems.
- Collected specimens for testing, such as urine or sputum samples.
- Educated patients on following physicians' instructions following discharge.
- Observed and reported changes in patient condition to registered nurse.
Nursing Assistant
Michael E DeBakey Veteran's Affairs Medical Center
HOUSTON , TEXAS
05.2011 - 05.2015
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Conducted regular rounds to check on patients' safety and proactively address issues.
Psychiatric Nursing Assistant
Michael E. DeBakey VA Medical Center
HOUSTON , TEXAS
05.2008 - 05.2011
- Observed patients during meals, leisure times, and other activities to ensure safety and well-being.
- Provided emotional support to patients and their families during difficult times.
- Provided emotional support to patients with mental illness.
- Supported patients in activities of daily living, such as bathing and dressing.
- Monitored and documented changes in patient behavior and moods.
- Provided crisis intervention services when needed.
- Responded quickly to emergency situations involving distressed or agitated patients.
- Ensured a safe environment for all patients by monitoring their behaviors closely and intervening when necessary.
- Supervised and secured patients restricted to assigned areas.
Psychiatric Technician
St. Joseph's Hospital and Medical Center
HOUSTON , TEXAS
06.2007 - 05.2008
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
- Created therapeutic environments through activities designed to reduce stress levels among residents.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Provided emotional support to patients during their recovery process.
- Assisted patients with daily living activities, such as bathing, dressing, and grooming.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Applied crisis intervention techniques during patient emergencies.
- Trained new psychiatric technicians and support staff.
- Implemented de-escalation techniques to manage aggressive behavior.
- Conducted patient orientation sessions for newly admitted individuals.
Psychiatric Technician
West Oaks Hospital
HOUSTON , TEXAS
11.2005 - 05.2007
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
- Created therapeutic environments through activities designed to reduce stress levels among residents.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
- Utilized therapeutic communication techniques when interacting with patients.
- Provided emotional support to patients during their recovery process.
- Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.
- Assisted patients with daily living activities, such as bathing, dressing, and grooming.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Led recreational and therapeutic activities to promote patient well-being.
- Applied crisis intervention techniques during patient emergencies.
- Trained new psychiatric technicians and support staff.
- Conducted patient orientation sessions for newly admitted individuals.
- Ensured safety and welfare of patients through constant supervision.
Nursing Assistant
Michael E. DeBakey VA Medical Center
HOUSTON , TEXAS
- Prepared specimens for laboratory analysis according to established protocols.
- Documented patient information accurately in medical charts.
- Provided emotional support to family members of critically ill patients.
- Scheduled appointments for patients with doctors or specialists.
- Assist with the admissions and discharge of the patients and maintaining close contact for safety assurance
PMDB Trainer
Michael E. DeBakey VA Medical Center
HOUSTON , TEXAS
2017 - 2023
- Adapted teaching methods according to the needs of individual learners or groups.
- Utilizing Best Practice Methods of Preventing and Managing Workplace Violence Prevention.
- Designed and developed training materials for new employees in the organization.
- Provided feedback on employee performance based on observed results during training sessions.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Education
High School Diploma -
James Madison High School
13719 White Heather Dr. Houston, Texas 7704506-1990
Skills
- Patient Relations
- Mobility Assistance
- Medical Records Management
- Behavior redirection
- Monitoring fluids
- Vital Sign Monitoring
- Patient Assessments
- Supply Restocking
- Specimen Collection
- Patient Feeding
- Patient Care
- Basic Life Support
- Computer literate
- Collecting specimens
- Direct Patient Care
- Medical terminology knowledge
- HIPAA
- Database Administration
Accomplishments
- Daisy Award for Extraordinary Nursing May 2015
MILITARY HISTORY
- United States Marine Corps
1502 5th Street
29 Palms, California 92278
Lead Lance Corporal, Private First Class
Served as a Liaison between the lower ranking enlisted and the higher ranking Non-Commissioned Officers.
Trained the lower ranking Marines in the expectations of the missions and ensured proper execution of duties
Timeline
Health Technician
Michael E. DeBakey VA Medical Center/ ED
05.2015 - Current
Nursing Assistant
Michael E DeBakey Veteran's Affairs Medical Center
05.2011 - 05.2015
Psychiatric Nursing Assistant
Michael E. DeBakey VA Medical Center
05.2008 - 05.2011
Psychiatric Technician
St. Joseph's Hospital and Medical Center
06.2007 - 05.2008
Psychiatric Technician
West Oaks Hospital
11.2005 - 05.2007
Nursing Assistant
Michael E. DeBakey VA Medical Center
PMDB Trainer
Michael E. DeBakey VA Medical Center
2017 - 2023
High School Diploma -
James Madison High School
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