Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional Information

Louise Soto

Eatontown,USA

Summary

Motivated Bilingual Medical Records Manager with a strong managerial background seeking to apply solid organizational and communication skills in a medical or healthcare setting where team-work and patient service excellence is a number one priority. Authorized to work in the US for any employer.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

24
24
years of professional experience

Work History

Administrative Clerk

OI/ Brielle Orthopedics
12.2018 - Current

Assist with Dr's Credentialing and PA

Process Disability Request for patient

Process Legal request for Lawyers

Pull Op reports from Hospital's.


Office Manager

Family First Primary Care Physicians
12.2016 - 01.2018
  • Manage and coordinate staff of 4 including schedules and coverage
  • Schedule patient appointments and all necessary patient documentation
  • Verification of patient insurance and preauthorization of medications
  • Check in and check out of patients and collect co-pays
  • Patient Translator for all locations
  • Answer phones and assist patient inquiries or concerns
  • Scan/Fax distribution for staff and Physicians
  • Oversee all office supplies and distribution including medications

Medical Records Manager

Seaview Orthopedic & Medical Associates
12.2001 - 12.2016
  • Coordinate and enforce policies and procedures for all offices
  • Manage a staff of 10+ with time requests and employee reviews
  • Coordinate staff coverage for multiple locations
  • Prepared physicians schedules with the appropriate patient documentation
  • Patient Translator for all locations
  • Scan/distribute faxes for the main office
  • Oversaw Operator position

Education

Diploma - Republic of Panama

Balboa High School
01.1971

Skills

  • Bilingual, Front Office
  • Attention to detail
  • Maintaining confidentiality
  • Verbal and written communication
  • Problem-solving
  • Filing systems
  • Documentation and recordkeeping
  • Time tracking

Languages

Spanish

Timeline

Administrative Clerk - OI/ Brielle Orthopedics
12.2018 - Current
Office Manager - Family First Primary Care Physicians
12.2016 - 01.2018
Medical Records Manager - Seaview Orthopedic & Medical Associates
12.2001 - 12.2016
Balboa High School - Diploma, Republic of Panama

Additional Information

  • Versed in medical documentation for terminology, pharmacology, anatomy, medical specialties and diagnostic tests
  • Solid communication and diplomatic skills to manage diverse personalities in stressful situations
  • Great work ethic; able to accept new challenges and committed to outstanding customer service
  • Proficient in MS Office Suite, 3M Medical Records, EMR systems with ability to type 60+ WPM
  • Recognized by employers as an exemplary employee who delivers above and beyond