Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

LouRae Ross

Winnemucca,Nv

Summary

Dynamic and reliable Stocking Associate with proven expertise at Walmart in inventory control and customer service. Skilled in heavy lifting and pallet jack operation, I enhanced store organization and improved customer satisfaction through effective communication and assistance. Committed to maintaining workplace cleanliness and safety while adapting to high-pressure situations.

Overview

22
22
years of professional experience

Work History

Cap 1 Stocking Associate

Walmart
10.2001 - 02.2024
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.
  • Assisted in training new Stocking Associates, sharing best practices and relevant experience.
  • Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Picked and packed order items.
  • Assisted customers to help on the front end cashiering and checking customers out to help with the shopping experience.

Education

Associate of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
10-2006

Skills

  • Pallet jack operation
  • Item scanning
  • Warehouse safety
  • Labeling accuracy
  • Computerized inventory systems
  • Friendly and personable
  • Customer assistance
  • Customer service
  • Punctual and reliable
  • Willing to learn
  • Money handling
  • POS systems

Interests

  • Crafting and DIY Projects
  • Swimming
  • Camping
  • Embracing outdoor adventures such as hiking and maintaining my flowers
  • Adventure Travel, going to and learning about new places to visit
  • Road Trips

Timeline

Cap 1 Stocking Associate

Walmart
10.2001 - 02.2024

Associate of Science - Criminal Justice

Colorado Technical University

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