Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lourah Jefferies

Carrollton,VA

Summary

Dynamic Dental Technician with a proven track record at AMG Healthcare, excelling in aesthetic assessment and patient education. Enhanced product consistency through quality control measures, resulting in increased client retention. Skilled in four-handed dentistry and committed to continuous improvement, ensuring optimal patient care and satisfaction in a sterile environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Technician

AMG Healthcare
04.2019 - Current
  • Collaborated with dentists to ensure accurate fit and aesthetic quality of dental appliances.
  • Assisted in the development of new materials for enhanced durability and patient comfort.
  • Implemented quality control measures to enhance product consistency and reduce errors.
  • Maintained compliance with safety regulations and industry standards throughout production processes.
  • Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
  • Maintained high-quality standards for all completed work, resulting in increased client retention.
  • Maintained sterilization protocols for dental instruments and equipment.
  • Educated patients on post-treatment care and oral hygiene techniques.
  • Supported dentists in various procedures, enhancing workflow efficiency.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Enhanced patient rapport by consistently delivering compassionate and professional care.
  • Facilitated patient education on oral hygiene practices, contributing to improved dental health.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.

Education

Bachelor of Science - Counseling

Liberty University
Lynchburg, VA
12-2025

Skills

  • Safety compliance
  • Patient education
  • Four-handed dentistry
  • Chair-side assistance
  • Inventory management
  • X-ray preparation
  • Infection prevention
  • Workflow optimization
  • Aesthetic assessment
  • Equipment maintenance
  • Patient rapport building
  • Treatment explanation
  • Medical history documentation
  • Supply chain coordination
  • Continuous education
  • Procedure assistance
  • Quality control analysis
  • Work order following
  • Customer service
  • Quality assurance
  • Dental prosthesis fabrication
  • Dental ceramics handling
  • Shade matching
  • Impressions
  • Orthodontic appliances creation
  • Patient confidentiality
  • Equipment operation
  • Handpiece maintenance
  • Finishing tools
  • Impression taking
  • Materials selection
  • Restoration fabrication
  • Appliance fabrication
  • Amalgam instruments
  • Dental terminology
  • Dental material knowledge
  • Multitasking capacity
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Patient communication
  • Adaptability and flexibility
  • Active listening
  • Team collaboration
  • Decision-making
  • Relationship building
  • Hand-eye coordination
  • Team building
  • Precision measuring
  • Task prioritization
  • Color matching skills
  • Self motivation
  • Infection control
  • Interpersonal skills
  • Analytical thinking
  • Goal setting
  • Professionalism
  • Interpersonal communication
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Professional demeanor
  • Problem-solving aptitude
  • Manual dexterity

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
  • Mentored over [Number] dental assistants.
  • Improved exam room setup and breakdown, improving overall efficiency [Number]%.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

English
Native or Bilingual

Timeline

Dental Technician

AMG Healthcare
04.2019 - Current

Bachelor of Science - Counseling

Liberty University
Lourah Jefferies