Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lourdes Ajpacaja

Houston

Summary

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Musaafer
02.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Education

High School Diploma -

Sharpstown International School
8330 Triola Ln, Houston, TX 77036
06-2024

Medical Assistant Certificate -

The College of Health Care Professions
TX

Skills

  • OSHA/HIPAA COMPLIANCE

    • AHA CPR CERTIFIED

    Phlebotomy
    Medical office procedures
    Medical lab procedures
    12 lead EKG’s
    Medication administration
    Vital signs
    Charting
    EMR (Electronic Medical Records)
    Injections

  • Customer service
  • Active learning
  • Relationship building
  • Problem-solving
  • Effective multitasking

Certification

  • RMA - Registered Medical Assistant
  • ServSafe

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Musaafer
02.2023 - Current

High School Diploma -

Sharpstown International School

Medical Assistant Certificate -

The College of Health Care Professions

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