Lourdes Fusco
St. Petersburg,FL
Summary
Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
7
7
years of professional experience
Work History
Business Analyst
Prime Resources
Bridgeport, CT
05.2016 - 10.2021
- Create projects under Jira (Agile Scrum), Gather information and update status, Assign Jobs to Developers, Test and create user process manual and flowchart for each project, Teach users how to use finished projects, Keep the backlog updated, Proficient in NetSuite support, Catalyzed and implemented a data-driven approach to operational algorithms and problem solving throughout the company, Supervised the aggregation of relevant data and made recommendations based on analysis, Worked with IT and personnel departments to implement data-based operational algorithms
Billing Specialist
AssistRX
Orlando, Fl
06.2022
- Create Invoices for Customers, Apply Payments, Weekly / Monthly Reports, Weekly Invoices, Month end Invoicing, Bank Deposits
Payroll Admin
Lee Hecht Harrison
Orlando, Fl
11.2021 - 06.2022
- Process weekly-Bi-weekly payroll, Add new employees to database and update existing ones, Process reports, Update vacation sheet, keep file cabinets organized and up to date, Processed manual checks as needed, Documented all payroll processes and procedures; maintained and used payroll checklists for audit and compliance purposes, Assist employees with questions and provide resolutions in a timely manner, ADP and Ultipro
Operations Assistant
Prime Resources
Bridgeport, CT
05.2016 - 10.2021
- NOVAtime Payroll process, over 500 employees, Liaison between Prime Resources and Hamilton Connections (Recruiting company for temporary employees), Document all payroll processes and procedures; maintain and use payroll checklists for audit and compliance purposes, Assist employees with questions and provide resolutions in a timely manner, Accurate and timely processing of a semi-monthly payroll for over 100 US employees using NOVAtime, Run payroll for the Supervisors and Production Team, Daily production Metric report, Production YTD report, Special orders assistance, Late orders report update, New items test and spec sheet
Payroll Specialist
Marrakech, Inc
Woodbridge, CT
05.2015 - 05.2016
- Accurate and timely processing of a semi-monthly payroll for over 1000 multi-state U.S
- Employees using Ceridian self-service Payroll, Accurate and timely processing of a weekly payroll for 500 employees using web-based Payroll, Heavy reporting and query creation in Payroll, Processed manual checks as needed, Documented all payroll processes and procedures; maintained and used payroll checklists for audit and compliance purposes, Assist employees with questions and provide resolutions in a timely manner, Assisted the Payroll Director with other ad hoc duties
Education
MBA in Management -
Pontificia Universidad Catolica Madre y Maestra (PUCMM)
06.2013
Bachelor’s Degree in Computer Science -
Pontificia Universidad Catolica Madre y Maestra (PUCMM)
06.1993
High School Diploma -
Colegio Duarte
08.1989
Skills
- Bilingual (English - Spanish)
- Technically Savvy
- Consultant for Microsoft Great Plains
- Understanding and conceptualizing large volumes of complex data
- Identifying actionable information
- High-paced environment
- Improvise solutions
- Working with others
- Structuring projects
- Openness
- Independent
- Creative
- Results-oriented thinker
- Confident speaker
- Excellent team motivator
- Striving for further improvements
- Adding value to the company
- Expanding professional education
- NetSuite Experience
- Microsoft Great Plains and Reporting Tools
- Management Report
- SQL
- Scrum - Agile - JIRA Software
- Microsoft Office Software skills (Excel, Word, Access, PowerPoint, Outlook)
- MS AX
- SAP
- ADP
Technologyexpertise
- NetSuite Experience
- Microsoft Great Plains and Reporting Tools
- Management Report
- SQL
- Scrum – Agile – JIRA Software
- Microsoft Office Software skills (Excel, Word, Access, PowerPoint, Outlook)
- MS AX and SAP
- ADP
Timeline
Billing Specialist
AssistRX
06.2022
Payroll Admin
Lee Hecht Harrison
11.2021 - 06.2022
Business Analyst
Prime Resources
05.2016 - 10.2021
Operations Assistant
Prime Resources
05.2016 - 10.2021
Payroll Specialist
Marrakech, Inc
05.2015 - 05.2016
MBA in Management -
Pontificia Universidad Catolica Madre y Maestra (PUCMM)
Bachelor’s Degree in Computer Science -
Pontificia Universidad Catolica Madre y Maestra (PUCMM)
High School Diploma -
Colegio Duarte
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