Lourdes Garcia
The Bronx
Summary
Dynamic public safety professional with extensive experience at New York University, adept in emergency response and incident reporting. Proven ability to maintain security and order while effectively resolving conflicts. Skilled in first aid administration and surveillance monitoring, ensuring a safe environment for all campus community members. Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
35
35
years of professional experience
Work History
Public Safety Officer
New York University, Tisch Center For Hospitality
New York
04.2008 - 06.2024
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Investigated suspicious activities, disturbances, thefts, or other criminal activity.
- Maintained detailed records of all incidents reported including times, locations and descriptions of any suspects involved.
- Performed first aid and CPR when necessary until medical personnel arrived on scene.
- Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
- Inspected buildings and grounds to detect signs of intrusion or vandalism.
- Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
- Conducted regular patrols of designated areas within the campus community.
- Assisted in maintaining order at public events such as concerts and sporting events.
- Ensured compliance with safety regulations and policies by performing daily inspections of the facility.
- Prepared detailed incident reports following investigations.
- Verified identification cards from visitors entering restricted areas.
- Managed access control to secure buildings and sensitive areas to prevent unauthorized entry.
- Conducted routine patrols in designated areas to ensure public safety and property protection.
- Utilized communication equipment, including radios and dispatch systems, to coordinate response efforts.
- Monitored security systems, cameras, and alarms to detect and respond to violations.
- Administered first aid and artificial respiration to injured persons.
Correctional Officer
NYC Correction Department
New York
05.1989 - 07.2005
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Maintained clear and open communications with facility areas to support safe operations.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Conducted headcounts to ensure that all inmates were accounted for.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Applied non-violent response tools and physical restraint during problematic situations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Inspected cells and other areas for contraband and safety hazards.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Supervised inmates during day-to-day activities.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted fire, safety and sanitation inspections.
- Issued clothing, tools and other authorized items to inmates.
- Maintained records of prisoners' identification and charges.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Transported inmates to court, doctor appointments and work sites.
- Performed head counts, checking cells for missing inmates.
- Instructed inmates in work assignments and explained tasks.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Served meals and dispensed medications to inmates.
Education
High School Diploma -
Cathedral High School
New York06-1995
Skills
- Emergency response
- Incident reporting
- First aid administration
- Surveillance monitoring
- Access control
- Conflict resolution
- Security patrols
- Observation
- Inmate supervision
- Facility security
- Surveillance
- Suicide prevention
References
References available upon request.
Timeline
Public Safety Officer
New York University, Tisch Center For Hospitality
04.2008 - 06.2024
Correctional Officer
NYC Correction Department
05.1989 - 07.2005
High School Diploma -
Cathedral High School
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