Lourdes Garcia
Telluride,CO
Summary
Dedicated front desk receptionist with strong communication skills, self-motivation, and a pleasant personality, coupled with talents in customer relations, record-keeping, and problem-solving, communicating with others to maintain a positive atmosphere. Versed in quickly and accurately answering questions, I demonstrated a positive attitude to adapt to any situation, balancing guest and business needs.
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Rodeway Inn
St. George, Utah
01.2023 - 10.2025
- Greeted guests upon arrival and managed check-in procedures.
- Answered phone calls and responded to inquiries about hotel services.
- Managed reservations using hotel management software for accurate bookings.
- Assisted guests with room requests and provided local area information.
- Processed payments and maintained cash register for transactions.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Maintained front desk area cleanliness and organized lobby supplies.
Front Desk Receptionist
Econolodge
St. George, Utah
03.2020 - 11.2024
- Greeted guests upon arrival and managed check-in procedures.
- Answered phone calls and responded to inquiries about hotel services.
- Managed reservations using hotel management software for accurate bookings.
- Assisted guests with room requests and provided local area information.
Front Desk Receptionist
Motel 6
St. George, Utah
- Greeted guests upon arrival and managed check-in procedures.
- Managed reservations using hotel management software for accurate bookings.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Processed payments and maintained cash register for transactions.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Education
High School Diploma -
Torres Bodet
Guadalajara, Jalisco, Mex07-1988
Skills
- Team collaboration
- Communication skills
- Problem solving
- Organizational skills
- Sensitive information handling
- Payment processing
- Guest relations
- Conflict resolution
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Rodeway Inn
01.2023 - 10.2025
Front Desk Receptionist
Econolodge
03.2020 - 11.2024
Front Desk Receptionist
Motel 6
High School Diploma -
Torres Bodet