Lourdes Garcia-Hernandez
Galt,CA
Summary
Reliable, bilingual, and highly dedicated Phlebotomist with a strong work ethic. Focused on ensuring the quality and completion of all lab procedures. Maintains professionalism in interactions with patients. Seeks a position to leverage communication, leadership, customer service, and computer technology skills in a fast-paced environment. Motivated by challenges and aims to contribute to company success while improving patient outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Marketing Coordinator
Oakmont of Lodi
01.2024 - Current
- Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
- Give community tours as a backup to the Marketing Department
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
- Organize, plan and manage all marketing events staying within the approved budget. T
- Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
- Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
- Completely and accurately follow a new move-in checklist
- Held strong communication, recordkeeping, and other administrative skills
- Ordered, maintained inventory, and stocked office supplies to keep team members on-task and productive
- Maintained open communication with customers to foster positive relations and provide updates on any issues as they would arise
- Evaluated office documentation to review accuracy while completing any missing pieces to avoid delays while maximizing team productivity
Scale House Operator
LangeTwins Winery
08.2023 - 11.2023
- Safeguard trucks while properly positioning them on scales to obtain accurate weights
- Operate computers while processing proper data to be assigned for each load
- Perform and assist clerical duties as directed
Education
Phlebotomy Technician I -
Phlebotomy Training Specialists
Sacramento, CA11.2023
CNA program -
Delta College
Stockton, CA06.2012
Skills
- Specimen collection
- Venipuncture
- Patient communication
- Infection control
- Interpersonal skills
Certification
- CPR / First Aid / AED
- Basic Life Support
- Bloodborne Pathogens
Certificationdetails
CPT-02354296, 08/27/25
Languages
Spanish
Native or Bilingual
Timeline
Marketing Coordinator
Oakmont of Lodi
01.2024 - Current
Scale House Operator
LangeTwins Winery
08.2023 - 11.2023
Phlebotomy Technician I -
Phlebotomy Training Specialists
CNA program -
Delta College
- CPR / First Aid / AED
- Basic Life Support
- Bloodborne Pathogens
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