Lourdes Gomez-Contreras
Reading,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dedicated with experience in industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Cook/ Teacher
KinderCare Learning Center
865 Berkshire Blvd, Wyomissing, PA 19610
09.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Crew Member
Dunkin' Donuts
Reading, PA
04.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Picker and Stower
Amazon Fulfillment Center
Hamburg, PA
10.2023 - 12.2023
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Sorted and organized items in designated areas for easy access.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Team Member
Bojangles
Reading, PA
08.2022 - 09.2023
- Welcome customers
- Take their orders
- Prep food whether if they would like it for dine in or carry out
- Clean any kind of mess and make sure everything is stocked up when there is a lot of down time after all customers are taken care of and satisfied with their meals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier
Dollar Tree
Philadelphia, PA
01.2022 - 07.2022
- Greet customers as they walk in providing assistance if needed
- Helping customers cash out and making sure they found everything okay
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Picker and Packer
Amazon fulfillment center
Hamburg, PA
06.2021 - 01.2022
- Pickers job is to collect items the customers order, then placed in a tote bin to be placed on a conveyor belt.
- Packers job was to pack the items after picked, then to place and scan the label to be shipped out.
Home caregiver
American home health care
Reading, PA
01.2021 - 06.2021
- Go to a clients home to assist or do to anything the client needed help doing
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Picker
Dollar General Bethel, PA Distribution Center
Bethel, PA
08.2020 - 01.2021
- Pick items the store called in
- Place in a big crate filled to the top then deliver to the loading dock truck number after completing your order
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Sorted and organized items in designated areas for easy access.
- Followed safety protocols and procedures to minimize workplace accidents.
- Kept accurate records of picked items to assist in inventory control and tracking.
Cashier
Target
Reading, PA
11.2019 - 02.2020
- Greet customers as they walk in providing assistance if needed
- Helping customers cash out and making sure they found everything okay
Cleaner
Goodwill S.W.E.E.P( At Berks Career & Technology Center-West Campus)
Leesport, PA
06.2018 - 08.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Education
High School Desploma -
I-Lead Charter School
Reading, PA06.2020
Skills
- Good Communication
- Easy to get along with co-workers
- Good with children
- Customer Service
- Teamwork and Collaboration
- Bilingual in Spanish and English
- Fast learner
Timeline
Cook/ Teacher
KinderCare Learning Center
09.2024 - Current
Crew Member
Dunkin' Donuts
04.2024 - Current
Picker and Stower
Amazon Fulfillment Center
10.2023 - 12.2023
Team Member
Bojangles
08.2022 - 09.2023
Cashier
Dollar Tree
01.2022 - 07.2022
Picker and Packer
Amazon fulfillment center
06.2021 - 01.2022
Home caregiver
American home health care
01.2021 - 06.2021
Picker
Dollar General Bethel, PA Distribution Center
08.2020 - 01.2021
Cashier
Target
11.2019 - 02.2020
Cleaner
Goodwill S.W.E.E.P( At Berks Career & Technology Center-West Campus)
06.2018 - 08.2018
High School Desploma -
I-Lead Charter School