Lourdes Hernandez
Fredericksburg
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT
MEDICAL IMAGING OF FEDERICKSBURG
01.2021 - Current
- Perform numerous tasks, such as greeting patients and gathering patient information for their MRI exam.
- Knowing the patient's implants is essential to ensure their safety.
- IVs are also performed for patients receiving contrast, and patients are changed into the proper clothing for their exam.
MEDICAL ASSISTANT/CONCIAGE
MARY WASHINGTON URGENT CARE KING GEORGE
01.2018 - 01.2021
- Performed numerous clinical tasks, such as greeting patients, registering and verifying insurance.
- Also, gathering history for the provider.
- Other daily clinical tasks included testing patients for COVID, strep, flu, urine for UTI, and assisting the provider with soft casting.
medical ASSISTANT
GASTROENTEROLOGY OF NORTHERN VIRGINIA
01.2016 - 01.2018
- Perform numerous clinical tasks such as taking/recording vital signs, administering treatments, Performing tests.
- Perform administrative tasks such as preparing charts for upcoming appointments, updating Medical files, and filling.
- Ordering supplies.
Medical Assistant
Visiting Nurses Association of Central NJ
01.2015 - 01.2016
- Perform numerous clinical tasks such as taking/recording vital signs, administering treatments, Performing test.
- Collect specimens, prepare and perform laboratory tests.
- Perform administrative tasks such as preparing charts for upcoming appointments, updating Medical files and filling.
- Ordering supplies.
- NJIIS( state vaccine training for NJ) ordered vaccines, kept refrigerator temperatures to state Standards.
Phlebotomist
Lab Corporation: RMA
Eatontown
01.2012 - 01.2015
- Verifies test requisitions by comparing the information with the nursing station logs, bringing discrepancies to the attention of unit personnel.
- Verifies patient by reading patient identification.
- Maintains specimen integrity by using an aseptic technique, following department procedures, and observing isolation procedures.
- Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose collection time.
- Tracks collected specimens by initialing, dating, and noting collection times; maintaining daily tallies of collections performed.
- Monitors glucose levels by performing bedside glucose tests and recording and reporting results to the unit nurse manager.
- Maintains quality results by following department procedures and testing schedule, recording results in the quality-control log, and identifying and reporting needed changes.
- Maintains a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
- Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying the supervisor of unresolved orders.
- Serves and protects the office community by adhering to professional standards, policies and procedures, and federal, state, and local requirements.
Assistant Visual Manager
Aeropostale
Tinton Falls
01.2008 - 01.2011
- Motivated team through a compelling vision and direction to encompass Aeropostale’s Core values.
- Communicated clear expectations and held the store team and themselves accountable for achieving all brand, performance, and behavior standards.
- Led and inspired a customer service culture by recognizing and rewarding the team.
- Built effective relationships with peer and upper management partners.
- Participated in productive management and team meetings.
- Trained and developed sales team in all areas of job responsibility.
- Consistently assessed and provided ongoing performance feedback to all levels of the store team.
- Recognized performance issues promptly and partnered with the Store Manager to develop action plans for resolution.
- Ensured that all visual directives were seamlessly and within the scheduled time frame.
- Directed and executed strategic, brand-appropriate merchandising to maximize sales and presentation standards.
- Partnered in the store's execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards.
- Drove Aeropostale brand loyalty by demonstrating sales leadership, coaching, and connecting with the customer experience.
- Achieved store shrink goals and maintained all operational standards to secure the assets of the store's physical location.
Kitchen Supervisor
Sodexo, John L. Montgomery Nursing Home
Freehold
01.2003 - 01.2009
- Oversaw 30 Union Employees.
- Assisted the Director in filling out all (HACCP) records.
- Conducted monthly safety meetings with staff.
- Planned, assigned, and inspected the work of Food Service Staff.
- Scheduled and assigned duties, as well as prepared department payroll for data entry.
- Supervised the storage and care of food and supplies.
- Oversaw the cleaning of the kitchen, storage, dining areas, and equipment.
- Reviewed resident trays for consistency with the specified menu.
- Worked tray line at meal times as needed.
- Planned and coordinated food preparation activities for special events.
Transcriptionist
Centra State Medical Center
Freehold
01.2004 - 01.2005
- I used basic knowledge of medical terminology, anatomy and physiology, disease processes, signs and symptoms, medications, and laboratory values.
- Translated medical jargon and abbreviations into their expanded forms.
- Proven skills in English usage, grammar, punctuation, style, and editing, as well as translating to Spanish-speaking patients.
- Used designated professional reference materials to distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine.
- Operated word processing equipment and other equipment as specified.
- Decide which information should be included or excluded in reports.
- Perform data entry and retrieval services, providing data for inclusion in medical records and transmission to physicians.
- Produce medical reports, correspondence, records, patient-care information, statistics, and administrative material.
- Return dictated reports in printed or electronic form for physicians' review, signature, and corrections and inclusion in patients' medical records.
Education
Medical Assistant Program - Certified Medical Assistant
Anthem Institute
North Brunswick, NJ01.2010
Skills
- Vital signs assessment
- Patient positioning
- Electrocardiogram (EKG) interpretation
- CPR and BLS certification
- Sterilization techniques
- Wound bandaging
- Medication administration (topical and oral)
- Basic Laboratory Skills
- Computer proficiency in healthcare applications
- HIPAA and OSHA compliance training
- Team collaboration
- Time management
- IV therapy administration
- Medical record management
- Attention to detail
Work Email
Lourdes.Hernandez@mwhc.com
Languages
Fluent in Spanish
Certification
- Medical Assistant certified
Languages
English
Professional
Spanish
Professional
References
Jennifer Johnson -El
732.682.5777
Jane Sharp
732.598.7257
References
References available upon request.
Timeline
MEDICAL ASSISTANT
MEDICAL IMAGING OF FEDERICKSBURG
01.2021 - Current
MEDICAL ASSISTANT/CONCIAGE
MARY WASHINGTON URGENT CARE KING GEORGE
01.2018 - 01.2021
medical ASSISTANT
GASTROENTEROLOGY OF NORTHERN VIRGINIA
01.2016 - 01.2018
Medical Assistant
Visiting Nurses Association of Central NJ
01.2015 - 01.2016
Phlebotomist
Lab Corporation: RMA
01.2012 - 01.2015
Assistant Visual Manager
Aeropostale
01.2008 - 01.2011
Transcriptionist
Centra State Medical Center
01.2004 - 01.2005
Kitchen Supervisor
Sodexo, John L. Montgomery Nursing Home
01.2003 - 01.2009
Medical Assistant Program - Certified Medical Assistant
Anthem Institute
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