Summary
Overview
Work History
Education
Languages
Timeline
Generic

Lourdes Mota

Miami,FL

Summary

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. I excel with hard work, perseverance and dedication. I want to be part of the success in an environment of growth and excellence.


Employers and patients/customers alike have recognized and complimented my communication skills, leadership abilities and personal initiative. I believe I would be an excellent addition to your staff. I have medical as well as clerical knowledge and motivation to help you reach, if not surpass your goals. The resume can serve to provide you with greater details of my experience and what I have to offer. Thank you for your time and my hopes are to be considered for this position.

Overview

27
27
years of professional experience

Work History

Health Services Rep. 1

Jackson Health System, JMH
04.1996 - Current
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions. Acknowledge arrivals, make appointments, determines future action necessary based on physicians notations.
  • Respond to patients questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Provide all admitting clerical support functions and maintain files for admitting functions.
  • Understand each target patients exams, mapped out organization and identified unique technology needs.
  • Researched relevant resources to assist patients, identified member representation needs and troubleshot next steps to provide optimal support for patient.
  • Analyze, organize and prioritize work accurately while meeting multiple deadline.
  • Communicate effectively in both oral and written form.

Administrative Assistant, Marketing

Vapor Shark
01.2012 - 05.2017
  • Developed campaigns and specific marketing strategies for clients.
  • Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with our franchises key accounts.
  • Coordinated with social media, public relations and other teams to execute product introductions.

Education

Associate of Science - DMS

PTC
Miami, FL

Associate of Arts - Business Office Administration.

TCI
Miami, FL

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant, Marketing

Vapor Shark
01.2012 - 05.2017

Health Services Rep. 1

Jackson Health System, JMH
04.1996 - Current

Associate of Science - DMS

PTC

Associate of Arts - Business Office Administration.

TCI

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Lourdes Mota