Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
Generic

Lourdes Rivera

Del Rio,TX

Summary

Organized and dependable professional acknowledged for reliability, integrity and quick-learning ability. Dedicated with strong work ethic and resourceful nature.

Overview

7
7
years of professional experience

Work History

English Teacher

Tulsa Public Schools
08.2022 - 05.2023
  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Utilized data to inform instructional decisions and personalize learning.

Retention Specialist

State Farm
03.2021 - 12.2022
  • Reported issues and recognized development areas to eliminate repeat occurrences.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Accounting Assistant

Asto-Tex
07.2019 - 02.2021
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Completed financial reports, providing insight into performance, operations and cash flow.

Administrative Legal Assistant

Law Office Of Domingo Garcia
06.2016 - 09.2017
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.

Education

Master of Education - Curriculum And Instruction - ESL

Southeastern Oklahoma State University
Durant, OK
12.2024

Bachelor of Arts - Political Science

Texas A&M University - Commerce
Commerce, TX
12.2021

Associate of Arts - Liberal Arts

Dallas College
Dallas, TX
12.2019

Skills

  • Organizational Abilities
  • Verbal and Written Communication
  • Spanish Speaking
  • Educational Strategies
  • Digital Literacy
  • Microsoft Office
  • Digital Filing
  • Data Entry Documentation
  • Analyzing Patterns

Accomplishments

Achieved 1st Place in Inclusive Approach Nomination from the International Contest of Students' Culture and Art Projects awarded by The Ministry of Education and Science of Ukraine.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

English Teacher

Tulsa Public Schools
08.2022 - 05.2023

Retention Specialist

State Farm
03.2021 - 12.2022

Accounting Assistant

Asto-Tex
07.2019 - 02.2021

Administrative Legal Assistant

Law Office Of Domingo Garcia
06.2016 - 09.2017

Master of Education - Curriculum And Instruction - ESL

Southeastern Oklahoma State University

Bachelor of Arts - Political Science

Texas A&M University - Commerce

Associate of Arts - Liberal Arts

Dallas College

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Lourdes Rivera