Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lourdes Varela

Louisville,KY

Summary

Driven Penske Logistics professional from Sort Professional Organizing, adept in demand forecasting and enhancing warehouse operations efficiency. Demonstrates exceptional organizational skills and a commitment to streamlining shipping and receiving processes, achieving a notable improvement in materials handling accuracy by over 20%.

Overview

9
9
years of professional experience

Work History

Lulu Cleaning Service

Cleaning Business
08.2015 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Streamlined work processes by implementing efficient organizational systems and procedures.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Planned work calendar by scheduling appointments and tracking customer service requests.
  • Checked tools and equipment to prevent accidents and injuries.
  • Monitored and maintained organized work space, confirming efficient operations.

Penske Logistics

Sort Professional Organizing
06.2020 - 06.2024

Pro Logistics

Differential Brand Group
03.2017 - 06.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Job Center Staffing

Welding
03.2016 - 12.2016
  • Improved production efficiency by implementing new job setting techniques and strategies.
  • Performed regular equipment inspections, identifying potential issues before they impacted production schedules.
  • Adhered to strict quality control standards, minimizing the occurrence of defects or rework requirements.
  • Proactively communicated with supervisors about potential bottlenecks in the production process.

Education

Bachelor Neddlework -

Naciones Unidas
Tegucigalpa Honduras
06.1994

Skills

  • Demand forecasting
  • Shipping and receiving
  • Warehouse Operations
  • Materials Handling

Languages

Spanish
Native or Bilingual

Timeline

Penske Logistics

Sort Professional Organizing
06.2020 - 06.2024

Pro Logistics

Differential Brand Group
03.2017 - 06.2020

Job Center Staffing

Welding
03.2016 - 12.2016

Lulu Cleaning Service

Cleaning Business
08.2015 - Current

Bachelor Neddlework -

Naciones Unidas

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Lourdes Varela