Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Timeline
Generic

Lourdes Vargas

Modesto,CA

Summary

Obtain a position in an office allowing me to use my skills, experience and good work ethic.

Overview

12
12
years of professional experience

Work History

Dispatcher/Cashier

Doc's Towing C.
01.2020 - 01.2022
  • Take incoming calls in a professional friendly manner
  • Police impounds, accidents
  • Coordinate and dispatch multiple drivers
  • Receiving towing orders
  • Managed fax machine, computer, telephone
  • Maintain a positive attitude at any given time

Patient Coordinator

Stadium Dental and Orthodontics
08.2014 - 09.2020
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
  • checked in patients
  • scheduled appointments
  • verified patient insurance eligibility and billing information

Receptionist

My Kids Dentist
01.2012 - 01.2014
  • Managed receptionist area, including greeting visitors and responding to telephone and in-person request for information
  • Made copies, sent faxes and handled all outgoing correspondence
  • Maintained the front desk and reception area in a neat organized fashion
  • Discussed the cost of possible treatments with legal guardians
  • Confirmed appointments
  • Answering Telephones
  • Called insurances for patient eligibility

Receptionist /Patient Care Coordinator

Western Dental
01.2010 - 01.2012
  • Set and achieve personal sales goals while supporting the goals of the team
  • Greet patients in a timely, professional and engaging manner
  • Provide patient consultations and communicate information about recommended treatments
  • Discuss cost of service, insurance coverage, and payment options with patients
  • Build lasting relationships with patients by contacting them to follow up on visits on new alternative treatments
  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions or concerns according to WDS policies
  • Respond to patient questions or concerns according to WDS policies
  • Answering telephones
  • Scheduling, confirming appointments, and maintaining appointment book
  • Register patients on sign in sheet
  • Chart Filling
  • Checking voicemail on daily basis

Education

Associate of Arts - Respiratory Therapist

Modesto Junior College
Modesto, CA
05-2024

High School Diploma -

Downey High School
Modesto, CA
06-2004

ROP -

Medical Clerk At Memorial Hospital
Modesto, CA
01.2003

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Team player
  • Active listening

Accomplishments

    With dedication and hard work i graduated college and received my degree in Natural Sciences. i recently graduated in May, 2024.

Awards

Outstanding Star Award, 2012, Received for my dedication and commitment to exceptional services from Western Dental Services Inc.

Languages

Spanish
Full Professional

Timeline

Dispatcher/Cashier

Doc's Towing C.
01.2020 - 01.2022

Patient Coordinator

Stadium Dental and Orthodontics
08.2014 - 09.2020

Receptionist

My Kids Dentist
01.2012 - 01.2014

Receptionist /Patient Care Coordinator

Western Dental
01.2010 - 01.2012

Associate of Arts - Respiratory Therapist

Modesto Junior College

High School Diploma -

Downey High School

ROP -

Medical Clerk At Memorial Hospital

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Lourdes Vargas