Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lourdes Velasquez

Princeton,TX

Summary

Bilingual professional with a strong foundation in psychology, graphic design, quality control and customer service. Experienced in client-centered roles, creative visual development, and process improvement, highly motivated, adaptable, and skilled in both creative and operational environments.

Overview

5
5
years of professional experience

Work History

Graphic Designer and Photographer

Freelacer
Princeton, TX
07.2023 - Current
  • Identified needs of customers promptly and efficiently.
  • Analyzed customer feedbacks to identify areas of improvement within existing designs.

Quality Control Inspector

Johnson & Johnson
Dallas, TX
01.2021 - 05.2023
  • Evaluated suppliers' performance against established criteria for quality assurance purposes.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Analyzed data from process control systems to identify trends in product quality.

Assistant Manager

Belleza Colombiana Med Spa
Dallas, TX
01.2020 - 08.2020
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Education

Bachelor of Science - Psychology

Universidad Bicentenario De Aragua
Venezuela
11-2019

Skills

  • Adobe Creative Suite
  • Graphic design
  • Brand development
  • Customer feedback analysis
  • Data analysis
  • Time management
  • Problem solving

Languages

Spanish
Native/ Bilingual
English
Professional
French
Elementary

Timeline

Graphic Designer and Photographer

Freelacer
07.2023 - Current

Quality Control Inspector

Johnson & Johnson
01.2021 - 05.2023

Assistant Manager

Belleza Colombiana Med Spa
01.2020 - 08.2020

Bachelor of Science - Psychology

Universidad Bicentenario De Aragua

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