Lourdes P. Ramos
Mission Viejo,CA
Summary
Results-driven Senior Sales Manager with a strong track record in driving revenue growth across the nutrition, health & wellness, home care services, and consumer goods industries. Proven expertise in launching and scaling nutritional products, product development, brand positioning, and sales strategy. I am skilled in leveraging BPO solutions, AI-driven automation, and real-time communication tools to streamline business processes and enhance profitability.
Experienced in building and maintaining relationships with healthcare partners, including hospitals, nursing facilities, long-term care organizations, home health agencies, and pharmacies. Extensive experience working with health insurance providers (Medicare, Medicaid, MCOs) and a strong understanding of WIC program guidelines. Demonstrated success in creating referral programs and fostering collaboration among healthcare professionals to optimize care delivery.
Overview
10
10
years of professional experience
Work History
Sr. Sales Manager
Ramp Up Business Consulting -Tremendous Care,LLC
12.2022 - Current
- Build and fostered relationships with hospitals and senior living facilities, such as Hoag Hospital, Providence Mission Hospital, Saddleback Memorial Hospital, and Kaiser Permanente, to increase product exposure and sales within the senior care market.
- Utilize digital communication platforms (WebRTC-based tools, SIP systems, Well Sky) to enhance real-time collaboration with healthcare providers and ensure timely delivery of tailored products and service solutions.
- Actively work with healthcare professionals, including case managers, dieticians, and care providers, to understand the specific dietary requirements of senior patients and tailor care plan offerings to these needs.
- Coordinate and facilitate seamless transitions from hospital to home care by serving as the central point of communication among all stakeholders, ensuring all parties are well-informed and aligned on care plans to promote continuity of care and reduce the risk of re-admissions.
Director of Business Development
LTD Global, LLC
02.2019 - 12.2022
- Expanded service offerings across IT, finance, and HR, boosting company revenue by 70% within 12 months.
- Led cloud and technology implementations, integrating HRIS, CRM, and payroll tracking systems.
- Led business development strategies for BPO and outsourcing solutions, identifying key opportunities for process optimization and AI automation.
- Developed customized workflow strategies to streamline operations and improve efficiency across multiple industries.
Senior Sales Manager
ATAQ Fuel Nutrition
03.2015 - 10.2019
- Developed and launched a plant-based, gluten-free energy bar, securing nationwide distribution within two years and capturing 15% market share withing the first year, surpassing initial sales projections and positioning ATAQ Fuel Nutrition as a prominent player in the nutritional foods industry.
- Led product development, branding, marketing and sales strategies, ensuring alignment with consumer health trends.
- Managed warehouse operations and coordinated distribution logistics partnerships with industry-specific logistics companies to streamline supply chain processes.
- Secured a royalty agreement with a Sports Nutrition company, expanding their product line and making up 70% of sales within three years.
Education
No Degree - Pre-Licensing Course Completion
XCEL Life And Health Insurance
Riverside, CA09-2024
Associate of Science - IT Network Security
ITT Technical Institute
Anaheim08-2002
BBA - Business Management
Orange Coast College
Costa Mesa, CA04-1985
Skills
- Business Development
- Business Process Outsourcing
- AI Automation Integration
- Client Acquisition
- CRM, HRIS, Payroll, ERP Systems and Well Sky
- RTC Communication Management systems
- Negotiation expertise
- Revenue growth
- Project Management
- Team Leadership
Affiliations
- Alzheimer’s Association of Orange County
- Orange County Network for Seniors
- Orange County Health Wellness Practitioner Networking
Timeline
Sr. Sales Manager
Ramp Up Business Consulting -Tremendous Care,LLC
12.2022 - Current
Director of Business Development
LTD Global, LLC
02.2019 - 12.2022
Senior Sales Manager
ATAQ Fuel Nutrition
03.2015 - 10.2019
No Degree - Pre-Licensing Course Completion
XCEL Life And Health Insurance
Associate of Science - IT Network Security
ITT Technical Institute
BBA - Business Management
Orange Coast College
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