Lourdes Shea Navarrete
Dallas
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and maintaining a clean safe kitchen while handling drink and food orders! I ensure the comfort and safety of every meal that comes through the kitchen!
Overview
2
2
years of professional experience
Work History
Restaurant Hostess/ food runner/ expeditor
Chilis's Bar and Grill
Cedar Hill
10.2024 - Current
- Greeted guests and sat customers at tables or in waiting areas.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers and escorted them to their tables.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Answered telephone to provide dining information and take reservations.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Handling food, making sure all orders go to the right tables.
- Handling stressful kitchen environment
- Ensuring the quality and safety of every meal
- Brining out orders to tables
- Serving guests
Barista
PJ’s coffee
Bedford, Texas
07.2024 - 10.2024
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Placed orders with suppliers for delivery of products required for daily operations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Described menu items to customers and suggested appealing products.
- Utilized POS system to receive and process customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Education
Trinity Leadership
Cedar Hill, TexasEsthetician Certification - Esthetics
Ogle School
Arlington , TX 09.2025 -
Skills
- Customer service
- Event coordination
- Time management
- Relationship building
- Inventory management
- Effective communication
- Attention to detail
- Problem solving
- Professional attitude
- Conflict resolution
- Emergency procedures
- Greet guests
- Teamwork
- Personal presentation
- Problem-solving
- Seating arrangements
- Special requests handling
Timeline
Esthetician Certification - Esthetics
Ogle School
09.2025 -
Restaurant Hostess/ food runner/ expeditor
Chilis's Bar and Grill
10.2024 - Current
Barista
PJ’s coffee
07.2024 - 10.2024
Trinity Leadership