Summary
Overview
Work History
Education
Skills
Timeline
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Lourdy Aristilde

Cranford

Summary

Highly motivated and dedicated professional with a proven ability to provide excellent customer care and service, adaptability, and great communication skills. Capable of skillfully managing large workloads while staying focused on teamwork and customer satisfaction. Known for having a positive, action-driven attitude, and for being reliable, detail-oriented, and focused on solutions. Eager to contribute to a lively company that values clear communication, critical thinking, and a continuous commitment to quality.

Overview

3
3
years of professional experience

Work History

Social Media Manager

DP3 Weddings
07.2022 - Current
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Increased brand awareness by developing and implementing effective social media strategies.

Dental Receptionist

Columbia Dental
11.2023 - 06.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.

Teacher

The Learning Experience
01.2023 - 05.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.
  • Adapted teaching methods and materials to meet students' varying needs.

Education

Marketing

New Jersey City University
Jersey City, NJ
05-2024

Skills

  • Customer service
  • Problem solving
  • Leadership
  • Organizational development
  • Content Development
  • Verbal and written communication
  • Computer proficiency
  • Documentation and recordkeeping
  • Excellent verbal & written communication
  • Adaptability
  • Time-management & dependability

Timeline

Dental Receptionist

Columbia Dental
11.2023 - 06.2024

Teacher

The Learning Experience
01.2023 - 05.2023

Social Media Manager

DP3 Weddings
07.2022 - Current

Marketing

New Jersey City University

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Lourdy Aristilde