Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Louren Howell

Lakeland,FL

Summary

I am an outgoing person with experience in Childcare, Data Management, and Customer
service. Strong, creative, and emotional skills. Team player with an eye for detail. Paying attention to detail within the tasks that are given to me with years of experience in many different softwares. Adaptable to different environments and enjoy getting to speak with people. Always there when needed.

Overview

5
5
years of professional experience

Work History

Data Assistant

Southeastern University
Lakeland, FL
03.2023 - Current
  • Working daily in Salesforce
  • Manually placing test scores for students
  • Processing transcripts
  • Greeted visitors at the front desk, answered questions and provided directions or assistance when needed.
  • Responded to emails promptly and professionally addressing student needs or concerns with their designated counselor.
  • Answered office phone to direct inquiries to appropriate individuals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Helping the University accept students by viewing their applications.
  • Scanned documents into appropriate databases for storage purposes.
  • Created spreadsheets to track data entries.
  • Organized files according to established procedures for easy retrieval later on.

Childcare Assistant

Milestone Church
Keller, TX
02.2021 - 06.2022
  • Communication under any circumstance.
  • Watch kids from ages 0-7 years old.
  • Organize lesson planning.
  • Maintain stability.
  • Adaptable to change.
  • Maintained accurate records of daily attendance and other related information.
  • Provided safe and nurturing environment for children of all ages.
  • Conducted daily health checks including temperature taking and recording results.
  • Performed light housekeeping duties such as tidying up toys after playtime is over.
  • Developed positive relationships with parents and guardians to ensure their child's needs were met.
  • Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
  • Assisted in meal preparation including preparing snacks and drinks.

Sales Associate

Kirklands's
Fort Worth, TX
05.2021 - 08.2021
  • Recommend additional items to complement the purchase.
  • Receive and assemble stock items from delivery.
  • Display customer service skills.
  • Maintain an organized store.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Team Member

Chick-fil-A
Fort Worth, TX
03.2019 - 05.2021

• Perform guest services and food preparation.
• Greeting customers and taking customer orders.

• Completing transactions on the cash register.
• Stock items

  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to achieve daily goals.
  • Resolved customer issues promptly in a professional manner.
  • Greeted customers upon entering the store with friendly demeanor.
  • Monitored expiration dates on food items for freshness assurance.

Education

Some College (No Degree) - Psychology

Southeastern University
Lakeland, FL

Skills

  • Experience using Salesforce
  • Data reporting
  • Active Listening
  • Organizational Skills
  • Reliability
  • Multitasking
  • Self Motivation
  • Team building
  • Guest Services
  • Childcare
  • Emotional Intelligence
  • Strong Communication
  • Computer Skills
  • Customer Service

Affiliations

  • Volunteering at my church
  • Book club
  • Babysitting

Timeline

Data Assistant

Southeastern University
03.2023 - Current

Sales Associate

Kirklands's
05.2021 - 08.2021

Childcare Assistant

Milestone Church
02.2021 - 06.2022

Team Member

Chick-fil-A
03.2019 - 05.2021

Some College (No Degree) - Psychology

Southeastern University
Louren Howell