Louvele Bella Borja-Taisacan
Salem
Summary
Results-driven professional with expertise in trauma-informed care, crisis intervention, and community partnership development. Proven ability to enhance employee relations and implement policies that drive organizational success.
Overview
14
14
years of professional experience
Work History
Director of Prevention and Advocacy Programs
Micronesian Islander Community
Salem, OR
09.2021 - Current
- Directed prevention and advocacy programs serving survivors of domestic violence, sexual assault, and underserved communities.
- Managed daily program operations, grant compliance, budgets, reporting, and organizational initiatives to ensure quality service delivery.
- Coordinated workflows, special projects, and community outreach efforts while collaborating with leadership to improve program operations and participant outcomes.
- Provided crisis intervention, safety planning, advocacy, case management, and resource navigation to help individuals and families move toward self-sufficiency.
- Coordinated referrals and collaborated with healthcare providers, housing agencies, legal partners, behavioral health providers, schools, and community organizations to ensure comprehensive support for participants.
- Developed and facilitated trauma-informed, culturally responsive trainings and educational workshops for community members and partner organizations.
- Maintained confidential client records, case documentation, and data reporting in compliance with grant requirements, organizational policies, and best practices.
- Represented the organization in multidisciplinary teams, community coalitions, and stakeholder meetings to strengthen partnerships and expand access to services.
- Assisted participants with Oregon Health Plan enrollment, housing resources, benefits navigation, and connections to medical, legal, and social service programs.
- Identified service gaps, implemented program improvements, and independently resolved complex issues while maintaining a survivor-centered, trauma-informed approach.
Director of People Operations
Turtle Island Protection Services
Salem, OR
11.2023 - Current
- Directed human resources operations, ensuring compliance with employment laws, company policies, and organizational procedures.
- Partnered with leadership to improve operations, resolve workplace issues, and support organizational goals.
- Managed employee relations, workplace investigations, performance management, corrective actions, and conflict resolution.
- Developed and implemented HR policies, procedures, and operational workflows to improve consistency and compliance.
- Coordinated recruitment, interviewing, onboarding, orientation, and employee training.
- Maintained personnel records, confidential documentation, and regulatory compliance.
- Collaborated with supervisors to address staffing needs, employee performance, scheduling challenges, and workforce planning.
- Oversaw workers' compensation claims, return-to-work coordination, and workplace safety initiatives.
- Provided coaching and guidance to managers on employee relations, policy interpretation, and employment best practices.
- Represented the organization professionally while building collaborative relationships with employees, community partners, and clients.
Volunteer Coordinator
Center for Hope & Safety
Salem, OR
01.2017 - 09.2021
- Recruited, onboarded, trained, and supported volunteers to strengthen victim services and agency operations.
- Coordinated volunteer schedules, assignments, and program activities to ensure effective service delivery.
- Assisted with crisis response, client advocacy, resource navigation, and community referrals.
- Maintained volunteer records, documentation, and compliance with agency policies and confidentiality standards.
- Collaborated with staff and community partners to support shelter operations, outreach, fundraising, and special events.
- Facilitated volunteer orientations and trainings focused on trauma-informed care, professional boundaries, and client-centered services.
- Helped coordinate donation inventory and distribution of essential supplies to clients.
- Promoted a safe, inclusive, and respectful environment for clients, volunteers, and community partners.
- Assisted PREA advocate, providing confidential support and advocacy for incarcerated survivors of sexual abuse.
- Accompanied survivors to court proceedings, law enforcement interviews, medical appointments, and other advocacy-related meetings.
Recruiting & Onboarding Manager
Partnerships In Community Living
Monmouth, OR
03.2012 - 01.2017
- Managed full-cycle recruitment, including sourcing, interviewing, hiring, and extending employment offers.
- Coordinated onboarding, orientation, and new hire documentation to ensure compliance with company policies and employment regulations.
- Conducted background checks, employment verification, and pre-employment screening.
- Developed and maintained onboarding processes to support employee engagement and retention.
- Partnered with leadership to identify staffing needs and coordinate recruitment efforts.
- Maintained confidential personnel records and ensured compliance with employment laws and organizational policies.
- Provided guidance to employees regarding workplace policies, benefits, and HR procedures.
- Assisted with employee relations, workplace investigations, performance management, and corrective action documentation.
- Coordinated employee training, licensing, and compliance requirements.
- Built partnerships with community organizations, workforce agencies, and educational institutions to support recruitment and hiring initiatives.
Education
Master of Arts - Organizational Leadership
Western Oregon University
Monmouth, OR06-2021
Executive Leadership Certificate - Organizational Leadership
Western Oregon University
Monmouth, OR06-2021
Operational Leadership Certificate - Organizational Leadership
Western Oregon University
Monmouth06-2021
Bachelor of Arts - Public Policy And Public Administration
Western Oregon University
Monmouth, OR06-2016
Skills
Trauma-Informed Care
Crisis Intervention
Domestic Violence Advocacy
Sexual Assault Advocacy
Human Trafficking Response
Program Management
Budget Administration
Grant Compliance
Employee Relations
Performance Management
Policy Development
Community Partnerships
Safety Planning
Microsoft Office
Training & Staff Development
Timeline
Director of People Operations
Turtle Island Protection Services
11.2023 - Current
Director of Prevention and Advocacy Programs
Micronesian Islander Community
09.2021 - Current
Volunteer Coordinator
Center for Hope & Safety
01.2017 - 09.2021
Recruiting & Onboarding Manager
Partnerships In Community Living
03.2012 - 01.2017
Master of Arts - Organizational Leadership
Western Oregon University
Executive Leadership Certificate - Organizational Leadership
Western Oregon University
Operational Leadership Certificate - Organizational Leadership
Western Oregon University
Bachelor of Arts - Public Policy And Public Administration
Western Oregon University