Love Carrington
Patient Scheduler / secondary-Real Estate
Bridgeport,CT
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Southwest Community Health Center
08.2022 - 12.2022
- Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers.
- Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
- Collected patient copayments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients.
Companion Caregiver (per-diem)
Independent Living Inc
05.2018 - 03.2020
- Deliver compassionate in-home care to elderly patients, plan activities and trips, and provide support for activities of daily living (ADLs).
- Communicate changes in patient condition to licensed medical staff and family members to adjust healthcare plans and determine placement for long-term care facilities.
- Perform housekeeping tasks, including sanitation, cleaning, and laundry.
Certified Nursing Assistant
St. John's Family Center
07.2015 - 03.2020
- Accurately observe, records an reports patient information
- Advise patients about available community resources and support groups.
- Assess and documents patient vital signs
- Considers age-specific needs when interacting with patients an families.
- Effectively communicates and interacts with patients, families, staff and members diverse backgrounds.
- Consulted with physician across healthcare disciplines to offer cross-functional member.
Customer Service Representative
Dental Resource Center
06.2014 - 03.2016
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Real Estate Principles & Practices -
Housatonic Community College
Bridgeport, CT05.2022
Graduated in Certified Nurses Assistant Course -
CITY OF MILFORD EMPLOYMENT AND TRAINING
Milford, CT07.2015
High School Diploma -
Central High School
Bridgeport, CT06.2013
Skills
- Medical Records Management
- EMR Systems (EPIC)
- Medication Assistance
- Vital Signs
- Appointment Scheduling
- Patient Callbacks & Reminders
- Privacy & HIPAA Regulations
- Pre-Hospital Care
- Medical Information Software
- Microsoft-word & Powerpoint
Certification
CNA - Certified Nurse Assistant Certification # : NA91293596.|Certification Route : Certification Date : 07/02/2015 |Expiration Date : 08/31/2024
Timeline
Medical Receptionist
Southwest Community Health Center
08.2022 - 12.2022
Companion Caregiver (per-diem)
Independent Living Inc
05.2018 - 03.2020
Certified Nursing Assistant
St. John's Family Center
07.2015 - 03.2020
Customer Service Representative
Dental Resource Center
06.2014 - 03.2016
Real Estate Principles & Practices -
Housatonic Community College
Graduated in Certified Nurses Assistant Course -
CITY OF MILFORD EMPLOYMENT AND TRAINING
High School Diploma -
Central High School
CNA - Certified Nurse Assistant Certification # : NA91293596.|Certification Route : Certification Date : 07/02/2015 |Expiration Date : 08/31/2024
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