Lisa Butrico

Customer Service Cashier

Conoco Gas Station

Las Vegas, Nevada

09.2024 - 02.2025

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Followed established loss prevention procedures when dealing with suspicious customers or activities.
Answered customers' questions and provided information on store procedures or policies.

Shift Supervisor

7/11 Convenience Store

Las Vegas, Nevada

10.2021 - 09.2024

Resolved customer complaints in a timely manner.
Assisted in the development and implementation of new operational procedures.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Planned and managed resources to consistently meet production, quality, and cost goals.
Checked orders for quality and completeness.
Utilized POS systems efficiently for order processing and inventory management.
Developed pricing schedules, costing for materials, and compliance statements.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Trained new employees on company policies and procedures.
Collaborated with management to plan special events or promotions.

Assistant Store Manager

Salvation Army Thrift Store

Las Vegas, Nevada

06.2017 - 02.2020

Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Maintained inventory by checking merchandise to determine levels.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Analyzed sales data to identify trends and adjust strategies accordingly.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Coordinated with vendors to secure product availability at competitive prices.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Oversaw aspects of maintenance, inventory, and daily activity management.
Created promotional campaigns to increase brand awareness and attract new customers.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Directed truck loading and unloading, freight flow, backroom organization, merchandise ticketing, shelf stocking and inventory management and reconciliation.
Assisted in merchandising, stocking and inventory control of golf supplies.
Assisted in the ordering, stocking and inventory of all bar supplies.
Checked inventory levels and placed merchandise orders for restocking purposes.
Assisted in unloading delivery trucks and stocking shelves with incoming inventory.
Monitored inventory levels at each store and coordinated restocking efforts when necessary.
Maintained inventory levels by ordering, stocking, and rotating products.
Assisted with inventory management, ordering supplies, and stocking the bar when necessary.
Organized inventory counts and verified product quality before restocking shelves.
Assisted with information desk operations, including inventorying supplies and restocking literature racks.
Monitored inventory levels and ensured timely restocking of products across all outlets in area.
Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
Managed inventory levels by conducting regular stock checks and restocking when necessary.
Developed processes for efficient purchasing, receiving, stocking, tracking and accounting of inventory items.
Managed daily stockroom operations including inventory control, organization, and restocking.

Summary

Overview

Work History

Customer Service Cashier

Shift Supervisor

Assistant Store Manager

Education

Skills

Timeline

Customer Service Cashier

Shift Supervisor

Assistant Store Manager

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