TERI LECKENBY
Benton City
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
11
11
years of professional experience
Work History
Sales Associate
Conoco Gas Station
Richland
09.2022 - 12.2024
- Assisted customers with fuel purchases and convenience store items.
- Maintained cleanliness and organization of the gas station premises.
- Operated cash register and handled various payment transactions efficiently.
- Stocked shelves and ensured products were displayed attractively for customers.
- Educated customers on promotions and loyalty programs available at the station.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Server
Meadow Springs Country club
Richland
06.2017 - 12.2020
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of dining area and tables throughout shifts.
- Handled cash transactions and processed payments using point-of-sale system.
- Resolved customer complaints promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Assistant Manager
Gordon Estate Wine Bar
Pasco
06.2014 - 05.2017
- Assisted in managing team schedules and ensuring adequate staffing levels.
- Resolved customer inquiries and escalated issues to management when necessary.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Recruited and trained new employees to meet job requirements.
Education
GED -
Tacoma Community College
Tacoma, WA04-2010
Some College (No Degree) - Architectural Drafting
Tacoma Community College
Tacoma, WASkills
- Cash handling
- Point-of-sale operation
- Customer education
- Product merchandising
- Fuel sales management
- Customer relationship management
- Sales optimization
Timeline
Sales Associate
Conoco Gas Station
09.2022 - 12.2024
Server
Meadow Springs Country club
06.2017 - 12.2020
Assistant Manager
Gordon Estate Wine Bar
06.2014 - 05.2017
GED -
Tacoma Community College
Some College (No Degree) - Architectural Drafting
Tacoma Community College
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