Love Jakubiak
MILWAUKEE,WI
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to brand & operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Project Manager, NA Operations & PMO
ManpowerGroup
10.2017 - Current
- Collaborated closely with senior leadership teams to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Planned, designed, and scheduled phases for large projects and programs including 6 franchise acquisitions specialized brand launches.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Client Implementation Project Manager
ManpowerGroup
06.2011 - 09.2017
- Oversaw implementation lifecycle processes based on organizational needs, contractual requirements regulatory requirements, and client demand.
- Delivered exceptional external & internal client satisfaction by proactively addressing concerns and meeting or exceeding expectations throughout the implementation process.
- Collaborated with cross-functional teams such as Sales, Delivery, Finance, & technology support services within MPG and Client ensuring a smooth execution of multiple concurrent new Enterprise accounts.
- Implemented structured change management processes to minimize disruption to clients.
- Established strong relationships with clients through consistent communication leading to repeat business and positive referrals.
Manager, Strategic Projects
Forethought Financial Services
01.2010 - 06.2011
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established project governance structures that facilitated effective decision-making and issue resolution throughout implementation lifecycle.
- Conducted coaching and managed employees through talent development and training on project management and business analyst skills.
- Communicated clearly with employees, vendors and stakeholders to keep everyone aligned working toward established business goals.
Senior Management Consultant
AIG American General
06.2001 - 12.2009
- Evaluated organizational structures and implemented change management initiatives, driving operational efficiency.
- Collaborated closely alongside other senior leaders throughout all phases of projects, ensuring seamless integration between various departments and functional areas.
- Optimized resource allocation across multiple projects, ensuring timely completion and client satisfaction.
- Managed testing resources for System Integration and User Acceptance phases.
- Selected to travel to Philippines for 6 weeks to launch department of 15+ offshore resources
Education
MBA - Business Administration And Management
DeVry University
Downers Grove, IL2008
Bachelor of Arts - English & Philosophy
Marquette University
Milwaukee, WI1999
Skills
- Portfolio Management
- Project Management
- Strategic Planning
- Cross-Functional Collaboration
- Mergers and Acquisitions Experience
- Process Analysis & Design
- Communication & Change Management Professional
Affiliations
- Project Management Institute, Member
Certification
- Six Sigma Greenbelt, University of Wisconsin Milwaukee 2014
Timeline
Project Manager, NA Operations & PMO
ManpowerGroup
10.2017 - Current
Client Implementation Project Manager
ManpowerGroup
06.2011 - 09.2017
Manager, Strategic Projects
Forethought Financial Services
01.2010 - 06.2011
Senior Management Consultant
AIG American General
06.2001 - 12.2009
MBA - Business Administration And Management
DeVry University
Bachelor of Arts - English & Philosophy
Marquette University