Love-shelda Devarice
Hampton Inn By Hilton
NAPLES,FL
3
years of professional experience
Versatile hospitality professional with a strong background in housekeeping and customer service. Known for attention to detail and adaptability, contributing to improved guest satisfaction and operational efficiency. Eager to leverage expertise in a dynamic team environment.
Work History
Housekeeper
10 Months- Performed daily cleaning tasks in guest rooms, ensuring high standards of cleanliness and presentation.
- Utilized industry-standard cleaning equipment and products to maintain hotel facilities.
- Responded promptly to guest requests and inquiries, enhancing overall customer satisfaction.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels at all times.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Breakfast Attendant
2 Years 8 Months- Prepared and arranged breakfast items to ensure appealing presentation and quality.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted guests with inquiries about menu options and local attractions for improved satisfaction.
- Monitored food inventory levels and restocked supplies to ensure availability throughout service hours.
- Collaborated with kitchen staff to coordinate timely meal service and maintain high standards.
- Trained new team members on best practices for food safety and customer service excellence.
- Collected guest feedback to identify areas for improvement in breakfast offerings and services.
Bagger
6 Months- Assisted customers with bagging groceries efficiently and accurately.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to streamline bagging processes during peak hours.
- Trained new staff on proper bagging techniques and customer service standards.
- Worked together with cashiers to guarantee customer satisfaction.
Education
High School Diploma
Skills
Teamwork
Housekeeping
Bathroom cleaning
Mopping and sweeping
Timeline
Housekeeper
Ritz-Carlton
10.2025 - CurrentRead More
Breakfast Attendant
Hampton Inn By Hilton
12.2023 - CurrentRead More
Bagger
Publix
11.2023 - 05.2024Read More
La Fraternite De Mare Rouge
High School Diploma
Read More