Love William
Sacramento ,CA
Summary
Dedicated Maintenance Technician known for exceptional customer service and collaboration. Expertise in troubleshooting and resolving maintenance issues efficiently, ensuring minimal disruption to services while enhancing overall resident satisfaction.
Professional retail worker prepared for this role with strong skills in customer service, point-of-sale systems, and handling transactions. Focus on team collaboration and achieving results. Reliable and adaptable, able to meet changing needs effectively. Strong communication and problem-solving abilities valued by employers in this field.
Overview
3
3
years of professional experience
Work History
Maintenance Technician
Mary's Woods at Marylhurst
Lake Oswego, OR
08.2024 - 03.2026
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Performed repairs on HVAC systems, plumbing, and electrical components to maintain facility functionality.
- Assisted in preventive maintenance schedules to reduce equipment downtime and prolong lifespan.
- Collaborated with team members to troubleshoot issues and implement effective solutions promptly.
- Responded quickly to urgent repair requests, ensuring minimal disruption to resident services.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Cashier
Taco Bell
Springfield, MO
01.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on register operations and store policies.
- Ensured cleanliness and organization of work area to enhance customer experience.
- Collaborated with team members to streamline service during peak hours.
- Implemented suggestions for improving checkout speed and accuracy, enhancing workflow efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Associate of Science - Diesel Technician
Universal Technical Institute
Sacramento, CA01-2027
High School Diploma -
Central High School
Springfield, MO06-2022
Skills
- Preventive Maintenance
- Safety awareness
- Equipment Repair
- Air filtration
- Fire alarm systems
- Problem-solving
- Roof maintenance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Team collaboration
- Cash register operation
- Order taking
Timeline
Maintenance Technician
Mary's Woods at Marylhurst
08.2024 - 03.2026
Cashier
Taco Bell
01.2023 - 01.2024
Associate of Science - Diesel Technician
Universal Technical Institute
High School Diploma -
Central High School
Best costumer service
Back in year of 2023 when I was still working with Taco Bell in Springfield Missouri. We had a state inspection at our store and the inspector awarded me "Best Costumer Service".