LoveGrace Guirnalda
Seattle,WA
Summary
Proven cafe manager with extensive experience in team leadership and customer service. Demonstrated ability to enhance operational efficiency and drive sales growth. Skilled in training staff and maintaining high standards of quality and cleanliness. Committed to creating a welcoming environment for customers and fostering a positive team culture.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Path to UW Ambassador
University of Washington
Seattle, WA
11.2024 - Current
- Engaged with prospective students and families to provide information and support.
- Fostered relationships with diverse student groups to enhance engagement initiatives.
- Supported new student orientation by guiding participants through essential resources.
Cafe Manager
Rain Cafe LLC
Seattle, WA
03.2024 - 12.2025
- Managed daily operations of cafe to ensure smooth service delivery.
- Scheduled employee shifts to maintain optimal staffing levels during peak hours.
- Recruited, trained, managed and evaluated cafe staff performance.
Seattle Promise Peer Navigator
North Seattle College
Seattle, WA
09.2023 - 06.2024
- Guided students through academic resources and support services.
- Assisted students in navigating college processes and resources.
- Engaged in outreach activities within the community to promote the program's services.
Barista
Rain Cafe LLC
Seattle, WA
11.2021 - 03.2024
- Maintained cleanliness of workstations and equipment to ensure a hygienic environment.
- Provided excellent customer service by engaging with customers and addressing their needs.
- Managed daily cash register operations, balancing cash drawers at end of shifts.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Courtesy Clerk
QFC Northgate
Seattle, WA
09.2021 - 05.2022
- Assisted customers with groceries and answered questions about products.
- Maintained cleanliness and organization of checkout areas and shopping carts.
- Bagged groceries efficiently while ensuring fragile items were handled carefully.
Education
Bachelor of Arts - Sociology
University of Washington
1410 NE Campus Pkwy, Seattle, WA 9819508-2026
Associate of Arts - Psychology
North Seattle College
9600 College Way N, Seattle, WA 9810306-2024
Skills
- Certified Food Safety Manager
- Customer service
- Team collaboration
- Time management
- Staff training
- Customer engagement
- Team management
- Staff management
- Barista skills
- Foodservice
- Employee scheduling
- Coffee shop operations
- Cafe inventory
- Scheduling
Certification
Food Handler Card
Timeline
Path to UW Ambassador
University of Washington
11.2024 - Current
Cafe Manager
Rain Cafe LLC
03.2024 - 12.2025
Seattle Promise Peer Navigator
North Seattle College
09.2023 - 06.2024
Barista
Rain Cafe LLC
11.2021 - 03.2024
Courtesy Clerk
QFC Northgate
09.2021 - 05.2022
Bachelor of Arts - Sociology
University of Washington
Associate of Arts - Psychology
North Seattle College