Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Certification
Languages
Accomplishments
Ongoing Projects
References
Timeline
Generic

LOVELLA JOYCE A. RAMOS

Richmond

Summary

Organized and detail-oriented nursing professional with 15 years of experience in clinical acute care, quality assurance, and performance improvement. Demonstrated leadership through preceptorship and coaching of students and new hires. Recognized for efficiency, strong communication, and exceptional time management skills. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

PATIENT SAFETY SPECIALIST

Memorial Hermann Sugarland Hospital
Sugar Land
05.2023 - Current
  • Coordinated patient safety programs across hospital and regional networks.
  • Collaborated with interdisciplinary teams to enhance patient care processes.
  • Facilitated root cause analyses, developing corrective action plans for safety issues.
  • Monitored compliance with state and federal regulations on patient safety protocols.
  • Identified methods to reduce medical errors and adverse outcomes.
  • Created educational materials and presentations on patient safety management.
  • Analyzed variance reports to detect trends and recommend preventive measures.
  • Identified opportunities for improvement in quality control systems.

MEDICAL ICU RN IV

Memorial Hermann Sugarland Hospital
Sugar Land
08.2022 - 03.2023
  • Managed complex medical equipment to assist in patient monitoring and treatment.
  • Led educational sessions for nursing staff on topics related to critical care nursing best practices.
  • Provided emotional support to family members during difficult times.

MEDICAL ICU (1099) RN

Oakbend Medical Center
Richmond
01.2022 - 06.2022
  • Contract ICU nurse.

Medical ICU Registered Nurse

Houston Methodist
Sugar Land
12.2018 - 02.2022
  • Mentored new staff nurses and students on ICU protocols and best practices for patient care. Provided preceptorship and coaching for new hires.
  • Managed complex medical equipment to assist in patient monitoring and treatment.
  • Led educational sessions for nursing staff on topics related to critical care nursing best practices.
  • Provided emotional support to family members during difficult times.

HOME INFUSION NURSE

Eastex Infusion
Fulshear
10.2020 - 01.2022
  • Administered intravenous medications and therapies to patients in home settings.

PRN REGISTERED NURSE

Com For Care Assisted Living
Bellaire
04.2020 - 08.2021
  • Collaborated with interdisciplinary teams to develop care plans for residents.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.

NURSE CLINICIAN SERVICES ANALYST

Accenture, Inc.
Metro Manila
04.2017 - 10.2018
  • Conducted chart audits to ensure compliance with medical necessity standards.
  • Reviewed charts for accuracy and completeness before submission for quality assurance.
  • As part of a pilot group from Wave 1, assisted in training new staff members from Wave 2 &3 on protocols and best practices for effective care delivery.

PART TIME / ON-CALL NURSE

Unihealth-Southwoods Hospital and Medical Center
Biñan
06.2018 - 10.2018

ADULT/PEDIATRIC INTENSIVE CARE UNIT NURSE

Unihealth-Southwoods Hospital and Medical Center
11.2015 - 04.2017
  • Functioned as relief charge nurse while assuming patient care.

MEDICAL-SURGICAL STAFF NURSE

UPH-Dr. Jose G. Tamayo Medical Center
06.2015 - 09.2015

ON-CALL PRIVATE DUTY NURSE

Evangelista Medical Specialty Hospital
07.2014 - 07.2014
  • Case: Dementia with Multiple Lacunar Infarct, Left

EMERGENCY DEPARTMENT NURSE

Evangelista Medical Specialty Hospital
06.2013 - 07.2013

MEDICAL-SURGICAL NURSE

Evangelista Medical Specialty Hospital
10.2012 - 06.2013

OB/GYNE-PEDIATRICS NURSE

Evangelista Medical Specialty Hospital
07.2011 - 10.2012

NURSE

Sta. Rosa Hospital and Medical Center
01.2011 - 06.2011

Education

Bachelor - Nursing

Makati Medical Center - College of Nursing
Philippines
04-2010

Skills

  • Lean Six Sigma certification
  • Knowledge in high reliability methodology and process improvement
  • Root cause/event analysis
  • Regulatory compliance
  • Effective written, verbal, and presentation skills
  • Project facilitation and management
  • Leadership capabilities through coaching, preceptorship, orientation and on boarding process
  • Internal auditing, trend analysis, and data interpretation
  • Healthcare regulations
  • Operational efficiency
  • Survey analysis
  • Relationship and team building
  • Basic computer knowledge and skills (Microsoft programs)

Personal Information

  • Age: 36
  • Date of Birth: 08/22/89
  • Marital Status: Married

Affiliations

  • Family-oriented, loving wife and mom. Loves to travel, take care of our pet cat and dog, and our vegetable garden.

Certification

  • Certified Lean Six Sigma Yellow Belt
  • Registered Nurse Texas Board of Nursing

Languages

Filipino
Proficient (C2)
C2
English
Proficient (C2)
C2

Accomplishments

  • Facilitated a hospital project and developed a new process about SCD documentation and application that was also accepted to presented in RPI Expo 2026.
  • Accepted and part of the Memorial Hermann Catalyst to Leadership program.
  • Nominated for a Daisy Award.

Ongoing Projects

Facilitates a joint Memorial Hermann Sugar Land and Southwest Hypoglycemia project, with the goal of improving glycemic control for in patients receiving insulin in the hospital, achieving KPIs with glucose checks and insulin administration, and improving Vizient ranking.

References

References available upon request.

Timeline

PATIENT SAFETY SPECIALIST

Memorial Hermann Sugarland Hospital
05.2023 - Current

MEDICAL ICU RN IV

Memorial Hermann Sugarland Hospital
08.2022 - 03.2023

MEDICAL ICU (1099) RN

Oakbend Medical Center
01.2022 - 06.2022

HOME INFUSION NURSE

Eastex Infusion
10.2020 - 01.2022

PRN REGISTERED NURSE

Com For Care Assisted Living
04.2020 - 08.2021

Medical ICU Registered Nurse

Houston Methodist
12.2018 - 02.2022

PART TIME / ON-CALL NURSE

Unihealth-Southwoods Hospital and Medical Center
06.2018 - 10.2018

NURSE CLINICIAN SERVICES ANALYST

Accenture, Inc.
04.2017 - 10.2018

ADULT/PEDIATRIC INTENSIVE CARE UNIT NURSE

Unihealth-Southwoods Hospital and Medical Center
11.2015 - 04.2017

MEDICAL-SURGICAL STAFF NURSE

UPH-Dr. Jose G. Tamayo Medical Center
06.2015 - 09.2015

ON-CALL PRIVATE DUTY NURSE

Evangelista Medical Specialty Hospital
07.2014 - 07.2014

EMERGENCY DEPARTMENT NURSE

Evangelista Medical Specialty Hospital
06.2013 - 07.2013

MEDICAL-SURGICAL NURSE

Evangelista Medical Specialty Hospital
10.2012 - 06.2013

OB/GYNE-PEDIATRICS NURSE

Evangelista Medical Specialty Hospital
07.2011 - 10.2012

NURSE

Sta. Rosa Hospital and Medical Center
01.2011 - 06.2011

Bachelor - Nursing

Makati Medical Center - College of Nursing