Summary
Overview
Work History
Education
Skills
Timeline
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Lovely Cortez

Sylmar,CA

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Food Runner, Cashier, and Barista

Ucrave Grill
08.2021 - 10.2023
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Made a wide variety of hot and cold drinks with consistent positive customer satisfaction reviews.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.



Counter Help

Panda Express
07.2020 - 08.2021


  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Maintained stock and replenished workstation products.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Crew

Trader Joes
11.2022 - 08.2023
  • Pleasantly greeted customers and provided prompt and courteous service
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing displays
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases

Fulfillment Associate

Target
10.2023 - 01.2024
  • Selected and filled orders from stock to fulfill customer requirements.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.

Education

High School Diploma -

John F Kennedy High School
Granada Hills, CA
06.2020

Currently Enrolled -

California State University Northridge
Northridge, CA

Skills

  • Cash Register Operation
  • Customer Care
  • Accuracy
  • Adaptability
  • Communication
  • Cooperative Attitude

Timeline

Fulfillment Associate

Target
10.2023 - 01.2024

Crew

Trader Joes
11.2022 - 08.2023

Food Runner, Cashier, and Barista

Ucrave Grill
08.2021 - 10.2023

Counter Help

Panda Express
07.2020 - 08.2021

High School Diploma -

John F Kennedy High School

Currently Enrolled -

California State University Northridge
Lovely Cortez