Lovely Cortez
Sylmar,CA
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Food Runner, Cashier, and Barista
Ucrave Grill
08.2021 - 10.2023
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Made a wide variety of hot and cold drinks with consistent positive customer satisfaction reviews.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Counter Help
Panda Express
07.2020 - 08.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Maintained stock and replenished workstation products.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Crew
Trader Joes
11.2022 - 08.2023
- Pleasantly greeted customers and provided prompt and courteous service
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing displays
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
Fulfillment Associate
Target
10.2023 - 01.2024
- Selected and filled orders from stock to fulfill customer requirements.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
Education
High School Diploma -
John F Kennedy High School
Granada Hills, CA06.2020
Currently Enrolled -
California State University Northridge
Northridge, CASkills
- Cash Register Operation
- Customer Care
- Accuracy
- Adaptability
- Communication
- Cooperative Attitude
Timeline
Fulfillment Associate
Target
10.2023 - 01.2024
Crew
Trader Joes
11.2022 - 08.2023
Food Runner, Cashier, and Barista
Ucrave Grill
08.2021 - 10.2023
Counter Help
Panda Express
07.2020 - 08.2021
High School Diploma -
John F Kennedy High School
Currently Enrolled -
California State University Northridge