Lovely Neston
Tampa,FL
Summary
Certified Pharmacy Technician.
Externship with on site training completed at Walgreens Aug-Sept 2026. Experienced in assisting the pharmacist by performing daily tasks such as prescription processing, medication handling, and insurance claims processing. Specializing in customer service, communication, patient confidentiality, and inventory management. Instrumental in maintaining records by creating and updating patient profiles and filling prescriptions. Possess thorough knowledge of pharmacy law, medical terminology, pharmaceutical calculations; maintain a safe pharmacy by complying with procedures, rules, and regulations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Manager
Xtremes
Tampa, FL
09.2024 - Current
- Provided updates on key performance metrics regularly
- Managed filing and scanning of important documents
- Resolved customer complaints efficiently and professionally
- Maintained store cleanliness and organization daily
Pharmacy Technician Extern
Walgreens
Lutz, FL
08.2026 - 09.2026
- Processed prescription orders accurately while supporting pharmacists with workflow and medication preparation.
- Entered patient and prescription data into pharmacy systems with strong attention to detail.
- Assisted customers with refill requests, medication questions, and service-related concerns.
- Maintained compliance with HIPAA, safety standards, and pharmacy confidentiality requirements.
- Verified prescription information and insurance details to support timely claim resolution.
- Organized medication inventory and restocked shelves to maintain efficient pharmacy operations.
Environmental Service Technician
AdventHealth Tampa
Tampa, FL
11.2022 - 09.2023
- Ensured cleanliness of assigned rooms to hospital standards
- Applied efficient cleaning techniques to maintain hygiene
- Stocked and replenished room supplies as needed
- Disinfected surfaces to reduce the spread of pathogens
Customer Service Representative
Racetrac
Tampa, FL
09.2021 - 07.2022
- Delivered exceptional customer service consistently
- Demonstrated in-depth product knowledge to customers
- Built customer rapport through attentive listening
- Handled customer inquiries and resolved issues promptly
Customer Service Representative
AT&T
Tampa, FL
04.2021 - 01.2022
- Addressed customer concerns via calls and chat effectively
- Resolved technical issues and provided account support
- Maintained high customer satisfaction ratings consistently
Education
NHA - Pharmacy
Stepful | National HealthCareer Association
01.2025
Skills
Pharmacy Technician: Dosage Calculations, Basic Pharmacology, Medication Storage, Prescription Data Entry, Insurance Adjudication, Purchasing and Inventory Control
Soft Skills: Effective communicator, Customer service oriented, Problem Solver, Relationship Building, Detail-oriented worker, Self-motivated learner, Organized and punctual, Efficient multitasker, Calm and professional, Critical thinker
Certification
Pharmacy Technician | Stepful | National HealthCareer Association | 2025
Timeline
Pharmacy Technician Extern
Walgreens
08.2026 - 09.2026
Assistant Manager
Xtremes
09.2024 - Current
Environmental Service Technician
AdventHealth Tampa
11.2022 - 09.2023
Customer Service Representative
Racetrac
09.2021 - 07.2022
Customer Service Representative
AT&T
04.2021 - 01.2022
NHA - Pharmacy
Stepful | National HealthCareer Association