Lovely Ramirez
New York,NY
Summary
I'm someone who likes to be reliable, where my team and managers can depend on me to get the job done. I'm also a team oriented person who values communication and making sure everyone feels included and supported. I naturally take initiative and stay aware of what needs to be done and to keep the store running smoothly. I'm easy to get along with, i make an effort to understand others and i love socializing making others laugh and smile.
Overview
3
3
years of professional experience
Work History
Team member
Target
New York, NY
08.2024 - 05.2026
- Trained new members on operational procedures like opening/closing the store, handling cash, customer service rules as well as safety rules
- Assisted in maintaining stock levels and organization on sales floor
- Learned all required tasks quickly to maximize performance
- Provided the best customer service, addressing any miscommunications and resolving issues promptly
- Developed strong cooperative relationships with coworkers and managers
- Worked different stations to provide coverage and meet production goals
- Monitored and verified merchandise for proper prices and labels
- Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Crew member
McDonald's
03.2023 - 02.2024
- Collaborated with team members to optimize workflow and enhance overall service efficiency during peak hours
- Assisted in inventory management, ensuring stock levels met demand without excess waste or shortages
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team
- Following safety/health hazards
Education
High school diploma -
High school for Law, Advocacy & Community Justice
06.2024
Skills
- Customer service
- Positive attitude
- Assisted guests with questions, product questions, as well as finding the right items
- Teamwork and reliability
- Very dependable and punctual for schedule shifts
- Complex Problem-solving
- Relationship building
- Fluent in Spanish
- Organizing work stations
- Managed multiple tasks during busy periods
- Clear communication
- Prioritized tasks to keep operations running smoothly and calm
- Adapted quickly to new tasks and procedures
- Sales & stores operations
- Handled transactions and returns accurately
- Follow store policies
- Attention to detail
- Cleaning/ very organized
- Restocked merchandise and ensured product availability
- Flexible schedule
- Leadership qualities
- Computer skills
- Training and mentoring
Languages
Spanish
Native or Bilingual
Timeline
Team member
Target
08.2024 - 05.2026
Crew member
McDonald's
03.2023 - 02.2024
High school diploma -
High school for Law, Advocacy & Community Justice
AWARDS
Efficiency award, Kindness award, Recognition for customer service excellence