lovensk toussaint
Greenacres,FL
Summary
Professional with focus on technology analysis, prepared to bring valuable insights and expertise to role. Extensive experience in evaluating and improving technological systems to support business objectives. Collaborative team player known for adaptability and achieving results. Proficient in data analysis, systems troubleshooting, and strategic planning. Knowledgeable Desired Position with strong background in technology analysis and proven ability to optimize system performance and troubleshoot complex issues. Successfully contributed to multiple projects that enhanced operational efficiency and streamlined processes. Demonstrated proficiency in data analysis and problem-solving, consistently delivering high-quality results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Tech Analyst
Centerwell Pharmacy
04.2023 - Current
- Optimized system performance through regular maintenance and updates, resulting in increased efficiency.
- Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting.
- Supported technology design, testing and execution by providing research-based product and process knowledge.
- Provided technical and functional recommendations based on project requirements.
Pharmacy Technician
Humana Pharmacy Inc
01.2017 - 04.2023
- I work under the supervision of a pharmacist to provide medication for patients
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walmart
01.2011 - 12.2016
- I work under the supervision of a pharmacist to provide medication to patients
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
High school diploma - Medicine
South Tech Academy
Boynton Beach, FL05.2008
Skills
- Cash Handling
- Computer Operation
- Order Entry
- Typing
- Pharmacy Technician Experience
- Medical Billing
- Compounding Medications
- Aseptic Technique
- HIPAA
- Medical Terminology
- Hospital Experience
- Agile Methodology
- DBMS
- Technical reporting
- Data Collection
Certification
Pharmacy Technician, 01/01/11, Present, renew it every time its up
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Creole
Native or Bilingual
Timeline
Pharmacy Tech Analyst
Centerwell Pharmacy
04.2023 - Current
Pharmacy Technician
Humana Pharmacy Inc
01.2017 - 04.2023
Pharmacy Technician
Walmart
01.2011 - 12.2016
High school diploma - Medicine
South Tech Academy