Customer-focused and results-oriented professional with 3+ years of experience in customer service, leadership, and problem-solving. Proven ability to provide exceptional customer service in a variety of settings, lead and motivate teams, and think critically to find solutions to problems. Expertise in communication and organization, with a commitment to maintaining a clean and efficient work environment. Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.
Reservation management
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