Highly efficient , well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Amazon Associate
Amazon
10.2020 - Current
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Lead Associate
Sourdough & Co
09.2019 - 10.2021
Trained new employees on daily tasks and procedures to teach staff skills, resulting in knowledgeable and high-performing team
Responded to customer questions and complaints by resolving issues personally or referring to management
Responded quickly to customer inquiries, asking questions to better understand needs
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Cashier
09.2019 - 01.2020
Operated cash register, collected payments, and provided accurate change
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Helped customers find specific products, answered questions and offered product advice.