Amymarie Parrilla
Bay Shore,NY
Summary
Dynamic and results-oriented professional with extensive experience at Amazon Fresh Warehouse (Prime Now), where I significantly increased customer satisfaction through complex problem-solving and exceptional service. Skilled in cash handling and customer engagement, Excels in fast-paced environments, demonstrating strong communication and interpersonal skills. Highly efficient associate who is well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency, with a proven track record of improving productivity and fostering customer loyalty.
Overview
4
4
years of professional experience
Work History
Amazon Associate
Prime Now
07.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Ensured customer satisfaction by continuously observing food safety and quality.
- Completed orders in a timely manner through trained procedures.
- Provided exceptional service to Amazon Fresh Drivers by settling issues involving their delivery routes.
Cashier
Leggio's Deli
06.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Bay Shore Senior High School
Bay Shore, NY06.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Workplace Safety
- Cash Handling
- Customer Engagement
- Basic Mathematics
- Decision-Making
- Complex Problem-Solving
- Courteous and Professional
- Flexible Schedule
- Oral communication
- Order Fulfillment
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Creative Thinking
- Reliable and Responsible
- Organization
- Excellent Written and Verbal Communication
- Safety and Cleanliness Standards
- Ability to Lift 40 pounds
Timeline
Amazon Associate
Prime Now
07.2021 - Current
Cashier
Leggio's Deli
06.2020 - 06.2021
High School Diploma -
Bay Shore Senior High School
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