Loveta Sneed
Chicago,IL
Summary
Adept at ocular health assessment and patient history documentation, I significantly enhanced patient care efficiency at Ovitsky Vision Care. My proactive approach and expertise in optical dispensing and eyewear adjustment, coupled with exceptional interpersonal skills, consistently improved patient satisfaction. My background also spans diverse roles, demonstrating versatility and a commitment to excellence in every task. Creative professional in the field of interior design, known for high productivity and efficiency in task completion. Possess specialized skills in space planning, color theory, and sustainable design practices. Excel in communication, problem-solving, and adaptability, ensuring successful project outcomes through effective collaboration and innovative solutions.
Overview
6
6
years of professional experience
Work History
Doctor's Assistant
Ovitsky Vision Care
Chicago, IL
11.2023 - 09.2024
- Supported administrative staff by processing payments.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Educated patients about eye health topics such as nutrition, hygiene, lifestyle habits and disease prevention.
- Assisted in the adaptation of eyewear, making adjustments for fit and comfort.
- Performed frame selection consultations, providing personalized recommendations based on patient needs.
- Explained treatment procedures and physicians' instructions.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
Restaurant Cashier
S2 Express Grill
Chicago, IL
05.2023 - 07.2023
- Greeted customers, answered questions and provided general information regarding menu items.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Residential Concierge
Titan Security Group
Chicago, IL
01.2023 - 03.2023
- Handled resident inquiries and resolved issues promptly to ensure satisfaction.
- Scheduled space or equipment for special programs, meetings and conferences.
- Answered phone calls promptly and transferred them to appropriate personnel if necessary.
- Managed a concierge desk, keeping area organized and stocked with necessary materials.
- Responded to tenant inquiries regarding their accounts or other matters related to the property management office.
- Created reports detailing activities performed during shifts such as guest arrivals and departures or incidents requiring follow-up action by management staff.
Restaurant Cashier
S2 Express Grill
Chicago, IL
08.2022 - 11.2022
- Greeted customers, answered questions and provided general information regarding menu items.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Checked personal identifications during alcohol and tobacco sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lead Sandwich Maker
Jimmy John's
Chicago, IL
03.2022 - 08.2022
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Adhered to safety standards while operating kitchen equipment such as knives and blenders.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Processed payments on cash register and counted back bills and change to patrons.
Hair Salon Assistant
The Haire Loft
Chicago, IL
01.2022 - 03.2022
- Conducted basic hair treatments, including deep conditioning and scalp massages.
- Ordered materials, supplies, or equipment needed for providing services
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
- Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Greeted customers and provided excellent customer service.
Home Stager
Haven Home Staging And Redesign
Chicago, IL
07.2020 - 01.2022
- Staged vacant properties using props such as plants, books, magazines, art pieces, when necessary.
- Advised client on space planning, layout and use of furnishings or equipment.
- Communicated effectively with homeowners about their needs during every step of the process.
- Provided advice on how best to stage outdoor living areas such as patios or decks for added appeal.
- Visited home sites when necessary to assess and fulfill customer needs.
- Arranged furniture pieces in order to create inviting spaces for visitors.
- Performed minor room adjustments to freshen up environments.
General Merchandiser
Target
Chicago, IL
07.2019 - 07.2020
- Developed knowledge about products and sales items to answer customer questions.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Answered store and merchandise questions and led customers to wanted items.
- Handled customer inquiries and complaints with professionalism, aiming for swift resolution.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed payments and maintained accurate drawers to meet financial targets.
Lineman
Dakkota Intergrated Systems
Chicago, IL
06.2018 - 08.2018
- Loaded raw materials into machines for processing according to instructions provided by supervisors.
- Prepared products for quality tests and packaging by closely following directions.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Collaborated with other departments to ensure smooth production process flow.
- Monitored inventory levels and informed management when additional supplies were needed.
- Determined work assignments and assembly procedures to maximize efficiency and productivity.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy
Tampa, FL11-2023
High School Diploma -
Christian Fenger High School
Chicago, IL06-2018
Skills
- Chart preparation
- Preventive care
- Patient history documentation
- Ocular health assessment
- Optical dispensing
- Frame selection
- Eyewear adjustment
- Patient records
- Insurance verification
- Furniture placement
- Creativity and innovation
- Space planning
- Home organization
- Styling techniques
- Home staging techniques
Timeline
Doctor's Assistant
Ovitsky Vision Care
11.2023 - 09.2024
Restaurant Cashier
S2 Express Grill
05.2023 - 07.2023
Residential Concierge
Titan Security Group
01.2023 - 03.2023
Restaurant Cashier
S2 Express Grill
08.2022 - 11.2022
Lead Sandwich Maker
Jimmy John's
03.2022 - 08.2022
Hair Salon Assistant
The Haire Loft
01.2022 - 03.2022
Home Stager
Haven Home Staging And Redesign
07.2020 - 01.2022
General Merchandiser
Target
07.2019 - 07.2020
Lineman
Dakkota Intergrated Systems
06.2018 - 08.2018
Associate of Science - Healthcare Management
Ultimate Medical Academy
High School Diploma -
Christian Fenger High School
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