Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lovish Pahwa

103-15 Remington St,NY

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Macy’s. Proven ability to enhance guest engagement and streamline operations, resulting in improved team productivity. Experienced in cash handling and inventory control, consistently delivering high satisfaction ratings through effective problem resolution and team mentorship.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server ( Part Time )

MAR AIR FOOD
JFK Terminal 1
06.2024 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Efficiently managed multiple tables, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.

Supervisor

Macy’s
New York, NY
01.2024 - 06.2024
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Trained and mentored team members on customer service best practices.
  • Coordinated staff schedules to optimize operational efficiency during peak hours.
  • Monitored inventory levels and assisted in stock replenishment processes.

Supervisor

7 Eleven Store
Linden, NJ
01.2022 - 01.2024
  • Implemented visual merchandising strategies to enhance product displays and drive sales.
  • Resolved customer complaints promptly, improving overall satisfaction ratings.
  • Conducted performance evaluations, providing constructive feedback for employee development.
  • Streamlined workflow processes, contributing to improved team productivity and morale.

Education

High School Diploma -

Maharaja Agarsain Public School
New Delhi
03.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Inventory control

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Server ( Part Time )

MAR AIR FOOD
06.2024 - Current

Supervisor

Macy’s
01.2024 - 06.2024

Supervisor

7 Eleven Store
01.2022 - 01.2024

High School Diploma -

Maharaja Agarsain Public School
Lovish Pahwa