Summary
Overview
Work History
Education
Skills
Timeline
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Lovonia Weatherspoon

Mansfield,Oh

Summary

Workforce management professional with extensive experience in optimizing staffing levels and streamlining operations. Proven ability to lead teams to achieve high performance and adapt to changing needs. Known for strong analytical skills, excellent communication, and collaborative approach to problem-solving.

Highly-effective Human Resources Manager delivering successful strategies for maximizing personnel retention and productivity. Knowledgeable workforce industry compliance.

Overview

15
15
years of professional experience

Work History

Workforce Manager

Surge Staffing
03.2023 - Current
  • Optimized staffing levels by analyzing historical data and forecasting future trends, ensuring appropriate coverage during peak hours.
  • Facilitated strong relationships between management and employees through open communication channels, promoting a positive work environment.
  • Managed team, driving productivity and reducing process lags by training staff in best practices and procedures.
  • Spearheaded process improvement efforts leading to greater efficiencies in daily operations and reduced overhead costs.
  • Collaborated with HR department to recruit top talent and maintain a diverse, high-performing workforce.
  • Enhanced employee satisfaction with targeted strategies addressing individual needs and preferences.

Operations Supervisor

UPS
11.2021 - 03.2023
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.

General Laborer

Panglo
08.2020 - 11.2021
  • Insure the pans or of good quality before inserting into the oven to be baked for final quality check
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Pharmacy Technician

Meijer
09.2019 - 04.2020
  • Performed duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information
  • Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences
  • Assisted customers and patients by offering information on goods and services
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Personnel Specialist

United States Navy
09.2009 - 09.2015
  • Responsible for the management and upkeep of 40 spaces.
  • Routinely recognized for by the commanding officer for exceptional customer service.
  • instructed over 30 personnel in safety,EEO, and sexual harassment.
  • Implemented training schedules for 12 team members.
  • Organized the operations and maneuvering of 24 Naval Aircraft without incident.
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Enhanced employee satisfaction by implementing comprehensive onboarding programs and orientation sessions.

Education

Associate of Applied Science - Pharmacy technician

Ross medical institute
Ontario, Oh

Associate of Applied Science - Dental Assistant

Everest Institute
Columbus, OH
02-2015

Nursing

ECPI University
Virginia Beach, VA
12-2014

Skills

  • Safety understanding
  • Coordination
  • Mentorship
  • Prioritization
  • HIPPA/Confidentiality
  • Planning and Training
  • Manage materials
  • Networking
  • Staff Development
  • Problem-solving abilities
  • Quality Assurance
  • Performance monitoring

Timeline

Workforce Manager

Surge Staffing
03.2023 - Current

Operations Supervisor

UPS
11.2021 - 03.2023

General Laborer

Panglo
08.2020 - 11.2021

Pharmacy Technician

Meijer
09.2019 - 04.2020

Personnel Specialist

United States Navy
09.2009 - 09.2015

Associate of Applied Science - Pharmacy technician

Ross medical institute

Associate of Applied Science - Dental Assistant

Everest Institute

Nursing

ECPI University

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Lovonia Weatherspoon