Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
13
13
years of professional experience
Work History
Workforce Manager
Sheppard Pratt Hospital
Towson, MD
05.2022 - 01.2025
Developed and implemented workforce management strategies to ensure optimal productivity.
Increase FTEs while growing revenue for client divisions by cultivating strategic partnerships, effective employee engagement, and attaining key metrics.
Strengthened margins and gross margin dollars while expanding operations.
Analyzed key performance indicators related to staffing, scheduling, and forecasting.
Talent Acquisition Manager
Howard Center
Burlington, VT
04.2021 - 08.2022
Negotiated between talent and various agencies for contractual arrangements.
Collaborated with hiring managers to determine staffing needs and job requirements.
Created strategies for sourcing passive candidates through research and networking activities.
Aligned HR policies with federal and local regulations.
Identified talent management priorities and goals and collaborated closely with human resource personnel.
Field Recruiter
Wayne Farms - Union Springs
Union Springs, AL
04.2020 - 05.2021
Analyzed employment-related data and prepared reports.
Provided feedback on sourcing methods used by internal recruiters and teams.
Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
Developed and implemented innovative recruiting strategies to attract diverse talent.
Sr. Recruiter
Montefiore Hospital
The Bronx, NY
07.2019 - 05.2020
Managed the full cycle of recruitment process from sourcing to onboarding new employees.
Implemented diversity recruiting strategies to promote an inclusive workplace.
Ensured compliance with all applicable laws related to employment practices.
Crafted compelling job descriptions to attract qualified candidates.
Branch Manager
Medical Staffing Network
Queens, NY
09.2018 - 07.2019
Increased efficiency and drove branch revenue by optimizing daily operations.
Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Developed and implemented financial strategies to maximize profits and reduce costs.
Branch Manager
Acro Service
Livonia, Michigan
05.2015 - 09.2018
Recommended new financial and accounting software packages. replacing various non-integrated offerings.
Managed and inspired team members to perform to full potential, driving branch profitability.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Program Manager
Universal Health Services
Atlanta, GA
08.2011 - 05.2015
Implemented quality control measures to uphold company standards.
Fostered a collaborative program environment, promoting teamwork and cross-functional cooperation.
Generated and delivered reports, program review presentations and other program status updates.
Education
MBA - Business Management
Concordia University Chicago
River Forest, IL
05-2017
Bachelor of Arts - Humanities And Social Sciences
Auburn University Montgomery
Montgomery
12-2008
Skills
Statistical analysis
Forecast modeling
Organizational development
Social media strategy
Policy writing
HRIS management
Healthcare regulations
Revenue cycle management
Accomplishments
Decreased Sheppard Pratt labor cost by 10 million dollars in two years
Decreased Howard Center open positions by 50% in 6 months, and improved time-to-fill by 20% in 1yr
Created a network within central Alabama to decrease open positions and build talent pipeline
Increase Medical Staffing Network profits, from $20,000 weekly to $60,000 weekly
Only non-clinical manager at Sheppard Pratt to manage a staff of clinical and non-clinical staff
Timeline
Workforce Manager
Sheppard Pratt Hospital
05.2022 - 01.2025
Talent Acquisition Manager
Howard Center
04.2021 - 08.2022
Field Recruiter
Wayne Farms - Union Springs
04.2020 - 05.2021
Sr. Recruiter
Montefiore Hospital
07.2019 - 05.2020
Branch Manager
Medical Staffing Network
09.2018 - 07.2019
Branch Manager
Acro Service
05.2015 - 09.2018
Program Manager
Universal Health Services
08.2011 - 05.2015
MBA - Business Management
Concordia University Chicago
Bachelor of Arts - Humanities And Social Sciences
Auburn University Montgomery
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