Lowell Segorski
Flint,MI
Summary
Dynamic professional with a proven track record at Mott Community College, excelling in customer service and event coordination. Skilled in multitasking and data entry, I enhanced client satisfaction, fostering repeat business. My organizational expertise and decision-making abilities contributed to seamless operations and positive service experiences.
Overview
20
20
years of professional experience
Work History
Coordinator - Auxiliary Services
Mott Community College
03.2005 - Current
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Organized spaces, and catering support for internal and External client-focused meetings.
- Resolved customer complaints, resulting repeat business.
- Assisted customers in navigating company website and placing online orders.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests.
- Cross-trained and provided backup support for Auxiliary Services .
- Trained staff on operating procedures.
- Investigated and resolved service and delivery concerns.
- Cross-trained and backed up other departments of Auxiliary Services.
E-4
United States Navy Reseves
06.1993 - 06.1997
E-4
USMC, United States Marine Corps
07.1984 - 07.1989
Education
Associate of Science - Criminal Justice
Mott Community College
Flint, MI05-2004
High School Diploma -
Atherton High School
Burton, MI06-1985
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Schedule coordination
- Document management
- Scheduling and calendar management
- Event planning
- Event coordination
Timeline
Coordinator - Auxiliary Services
Mott Community College
03.2005 - Current
E-4
United States Navy Reseves
06.1993 - 06.1997
E-4
USMC, United States Marine Corps
07.1984 - 07.1989
Associate of Science - Criminal Justice
Mott Community College
High School Diploma -
Atherton High School
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