Experienced administrative professional with more than 25 years of success in office coordination, scheduling, and event planning. Highly organized and detail-oriented, with extensive experience managing calendars, supporting daily operations, and coordinating complex events. Skilled in student database systems and proficient in Microsoft Excel, Word, PowerPoint, Visio, CorelDRAW, and Publisher.
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
30
30
years of professional experience
Work History
Auxiliary Services Coordinator
Southern Wesleyan University
01.2002 - 05.2026
Directed scheduling for classes, events, conferences, camps, and the campus bed-and-breakfast, ensuring the master campus calendar remained accurate and up to date.
Led end-to-end event coordination, overseeing room setup, audiovisual support, and menu planning while producing PowerPoint setup diagrams for each event.
Maintained accurate housing records in the student database, managed sign-ups and assignments, and partnered daily with Residence Life and Student Accounts to support efficient student services.
Strengthened vendor relationships with local hotels and streamlined travel support for departments across the university.
Supported a high-volume office environment by responding quickly to changing priorities and last-minute operational needs.
Managed, trained, and coordinated student workers throughout the academic year and summer, supporting smooth day-to-day operations.
Ensured seamless meeting and event execution by providing audiovisual support, including Zoom and Teams setup.
Contributed to multiple staff committees and maintained accurate meeting records to support communication and follow-through.
Managed rent and utility collections for SWU-owned rental properties and resolved maintenance issues and tenant concerns in a timely manner.
Applied strong technical proficiency in Microsoft Word, Excel, PowerPoint, Visio, CorelDRAW, and Publisher to support administrative and event operations.
Delivered mission-driven, Christ-centered customer service that supported a positive experience for students, staff, and guests.
Recognized as Staff Member of the Month in July 2017 for outstanding service and contributions.
Managed invoicing, deposits, and financial recordkeeping for the Auxiliary Services Department and Eagles Rest Bed and Breakfast.
Coordinated resources and logistics for summer camps and conferences hosted on SWU facilities.
Prepared meeting materials and helped facilitate meetings to keep participants informed and organized.
Built strong client relationships by consistently delivering high-quality customer service for events and camps.
Sales Associate/Counter Coach
Belk/Clinique Cosmetics
01.1996 - 01.2002
Delivered exceptional customer service and consistently met performance goals in a fast-paced retail environment.
Managed schedules for a seven-person team, helping maintain strong coverage and efficient operations.
Developed a card-file system to track customer visits and preferences, improving personalized service and follow-up.
Selected as Clinique Counter Coach to provide one-on-one training and support for new consultants.
Earned the Belk Pacesetter Award in 2001 in recognition of strong performance.
Received the C2K Award in 2001–2002 for achieving $200,000 in sales.