Loxley mccalla
LAKEWORTH
Summary
Dedicated and dependable professional with strong customer service,communication,and organizational skills.Experience in working in fast paced environment,managing multiple responsibilities,and providing excellent service to customers and team members.Known for being hardworking,reliable,adaptable,and willing to learn new skills.Seeking an opportunity to grow professionally,contribute to a successful team,and on greater responsibilities.
Overview
46
46
years of professional experience
Work History
Route Technician
Nozzel Nolen
06.2021 - Current
- Conducted routine inspections and repairs to optimize vehicle performance and reliability.
- Operated and maintained delivery vehicles, ensuring compliance with safety standards.
- Collaborated with team members to improve route planning and minimize delivery times.
- Managed inventory of tools and supplies, streamlining workflow efficiency on routes.
- Diagnosed pest issues using advanced inspection techniques and tools.
- Developed customized treatment plans based on specific pest behaviors and client needs.
- Managed inventory of pesticides and equipment, ensuring compliance with safety regulations.
- Monitored treatment effectiveness and adjusted strategies to maximize results for clients.
- Coordinated with clients to schedule services, enhancing customer satisfaction and retention rates.
Head Line Cook
C.R. Chicks
12.2000 - Current
- Developed and implemented efficient cooking processes to enhance kitchen workflow.
- Supervised kitchen staff to ensure adherence to food safety and hygiene standards.
- Trained new cooks on menu preparation and equipment operation protocols.
- Led team during peak service hours, optimizing performance under pressure while maintaining quality standards.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Provided support during staff shortages or unexpected absences, demonstrating adaptability and strong teamwork skills.
- Contributed to successful catering events by preparing large quantities of high-quality dishes under tight deadlines.
- Developed standard operating procedures for consistent food quality and presentation.
- Maintained a clean and safe kitchen environment, adhering to strict sanitation guidelines.
Customer Service and Deli Clerk
Publix
01.1981 - 02.2020
- Provided exceptional customer service by assisting customers with deli selections and recommendations.
- Collaborated with team members to efficiently manage high-volume service during peak hours, enhancing customer satisfaction.
- Operated slicing equipment and scales accurately to prepare various meats and cheeses for customer orders.
- Maintained cleanliness and organization of the deli display case, ensuring compliance with food safety standards.
- Developed promotional displays that increased visibility of specialty items, leading to improved sales performance in the department.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Education
High School Diploma -
Old Harbour High School
Jamaica06-1991
GED -
Chuck Shaw Technical Educational Center
4260 Westgate Ave,West Palm Beach01-2027
Skills
- Safety inspections
- Problem-solving
- Scheduling
- Technical compliance
- Route optimization
- Organizational skills
- Customer relations
- Professionalism
- Team building
- Decision-making
- Professional communicationnn
- Problem-solving aptitude
Timeline
Route Technician
Nozzel Nolen
06.2021 - Current
Head Line Cook
C.R. Chicks
12.2000 - Current
Customer Service and Deli Clerk
Publix
01.1981 - 02.2020
GED -
Chuck Shaw Technical Educational Center
High School Diploma -
Old Harbour High School