Hi, I’m
Shandreka Loyd
West Monroe,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
years of professional experience
Work History
Foster Farms PoultryFamerville , LA
Inventory Clerk
06.2022 - Current
Job overview
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Used critical thinking and data analysis to continually improve inventory strategies.
- Adhered to government standards, protecting sensitive and confidential information from possible data breaches.
- Participated in physical inventory counts to keep information accurate and current.
- Entered information into system to update status reports.
Level's StudioArcadia , LA
Supervisor
10.2016 - 01.2023
Job overview
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Addressed customer concerns with suitable solutions.
- Oversaw financial management, budget management, accounting and payroll activities.
WalmartFarmerville, LA
Customer Service Representative
09.2009 - 03.2013
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Louisiana Delta Community College RustonRuston, LA
Certificate of Technical Studies from Technical Studies
03.2016
Farmerville High SchoolFarmerville, La
High School Diploma
05.2006
Skills
- Staff Training and Development
- Process Improvement Strategies
- Systems Implementation
- Workflow Optimization
- Attention to Detail
- Teamwork and Collaboration
- Recordkeeping and Documentation
- Data Entry
- Inventory Tracking
- Transaction Processing
- Order and Refund Processing
- Responding to Difficult Customers
- Customer Service
- Verbal and Written Communication
Timeline
Inventory Clerk
Foster Farms Poultry
06.2022 - Current
Supervisor
Level's Studio
10.2016 - 01.2023
Customer Service Representative
Walmart
09.2009 - 03.2013
Louisiana Delta Community College Ruston
Certificate of Technical Studies from Technical Studies
Farmerville High School
High School Diploma
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