Landon Funderburk
Charleston,SC
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
5
5
years of professional experience
Work History
Iron Rose Restaurant Supervisor
Mills House Hotel, Curio Collection Hilton
2022.09 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
Server/Server Assistant/Barback
Ruth's Chris Steak House
2022.01 - 2022.07
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Outback Steakhouse
2021.03 - 2021.12
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Mission BBQ
2019.07 - 2020.01
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Associate of Arts - Hospitality, Hotel And Restaurant Management
Trident Technical College
Charleston, SC06.2024
High School Diploma -
Porter Ridge High School
Indian Trail, NC06.2019
Skills
- Staff Management
- Conflict Resolution Techniques
- Team Training and Development
- Liquor, Beer, and Wine Knowledge
- Food Service
- Weddings Background
- Banquet Event Setup and Breakdown
- Bartending
Timeline
Iron Rose Restaurant Supervisor
Mills House Hotel, Curio Collection Hilton
2022.09 - Current
Server/Server Assistant/Barback
Ruth's Chris Steak House
2022.01 - 2022.07
Server
Outback Steakhouse
2021.03 - 2021.12
Cashier
Mission BBQ
2019.07 - 2020.01
Associate of Arts - Hospitality, Hotel And Restaurant Management
Trident Technical College
High School Diploma -
Porter Ridge High School
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