Summary
Overview
Work History
Education
Skills
Timeline
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Landon Funderburk

Charleston,SC

Summary

Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.

Overview

5
5
years of professional experience

Work History

Iron Rose Restaurant Supervisor

Mills House Hotel, Curio Collection Hilton
09.2022 - Current
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.

Server/Server Assistant/Barback

Ruth's Chris Steak House
01.2022 - 07.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Outback Steakhouse
03.2021 - 12.2021
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier

Mission BBQ
07.2019 - 01.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Associate of Arts - Hospitality, Hotel And Restaurant Management

Trident Technical College
Charleston, SC
06.2024

High School Diploma -

Porter Ridge High School
Indian Trail, NC
06.2019

Skills

  • Staff Management
  • Conflict Resolution Techniques
  • Team Training and Development
  • Liquor, Beer, and Wine Knowledge
  • Food Service
  • Weddings Background
  • Banquet Event Setup and Breakdown
  • Bartending

Timeline

Iron Rose Restaurant Supervisor

Mills House Hotel, Curio Collection Hilton
09.2022 - Current

Server/Server Assistant/Barback

Ruth's Chris Steak House
01.2022 - 07.2022

Server

Outback Steakhouse
03.2021 - 12.2021

Cashier

Mission BBQ
07.2019 - 01.2020

Associate of Arts - Hospitality, Hotel And Restaurant Management

Trident Technical College

High School Diploma -

Porter Ridge High School
Landon Funderburk