Summary
Overview
Work History
Education
Skills
Activities
Timeline
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L. Robert Martinez

Italy,USA

Summary

To obtain a career in Retail Sales environment Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

31
31
years of professional experience

Work History

Owner

Holiday Consignment
09.2010 - Current
  • Buyer and seller of new and used Holiday décor and crafts online via webpage and in a store setting
  • Staging for Model Home displays and Holiday parties
  • Research merchandise, Customer service number 1 priority
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Foreign Language Lab Director

North Lake College
09.1993 - 08.2010
  • Company Overview: Liberal Arts Division
  • Teach Credit and non-credit Psychology/Language courses
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Develop, Coordinate and supervise the daily lab operations including: room scheduling; scheduling of personnel and training of new personnel
  • Develop, implement, manage, and evaluate a variety of materials and equipment to attract, retain and serve students and lab faculty
  • Prepare and generate reports, proposals and recommendations related to recruitment, retention, and long range planning for the Foreign Language lab
  • Monitor and control budget expenditures within allocation
  • Select, train and evaluate assigned staff
  • Grant proposal writing for educational equipment fund

Director of Continuing Education

North Lake College
01.2002 - 12.2006
  • Company Overview: Liberal Arts Division
  • Building of Credit and Continue Education Foreign Language classes
  • Computer skills knowledge of the origination, function, policies and procedures of class scheduling
  • Hire, train and evaluate assigned staff
  • Register students for credit and continue education classes
  • Strict adherence to FERPA guideline
  • Organized conferences and seminars featuring renowned experts in various fields as guest speakers to further enrich educational experiences for participants.
  • Achieved increased enrollment rates through targeted marketing campaigns and strategic partnerships with local businesses.
  • Managed budgets and resources effectively, ensuring adequate funding for programs while minimizing costs.
  • Evaluated instructor performance through classroom observations, student evaluations, and peer reviews to identify areas of improvement and provide constructive feedback for growth.

Education

Associate of Applied Science - Psychology, Spanish, French

University of Texas of Austin
Austin, TX

Ph.D. - Clinical Psychology

University of California - Los Angeles
Los Angeles, CA

Skills

  • Microsoft Word
  • Social Media Research
  • PowerPoint Presentations
  • Web-design

Activities

  • Member of the American Red Cross Disaster Action Team (DAT)
  • Member of the Community Emergency Response Team
  • Administrative Professional Institute - DCCCD 2009
  • Member of Professional Support Staff - North Lake College

Timeline

Owner

Holiday Consignment
09.2010 - Current

Director of Continuing Education

North Lake College
01.2002 - 12.2006

Foreign Language Lab Director

North Lake College
09.1993 - 08.2010

Associate of Applied Science - Psychology, Spanish, French

University of Texas of Austin

Ph.D. - Clinical Psychology

University of California - Los Angeles

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L. Robert Martinez