Lesley Saracay

Publix

Tallahassee, FL

05.2022 - Current

Assisted customers with locating merchandise within the store.
Complied with all health and safety regulations while performing job duties.
Received payment by cash, check, credit cards, vouchers or automatic debits.
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Answered incoming phone calls from customers regarding product availability or store locations.
Verified that all coupons were valid prior to processing them into the system.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Recommended, selected, located, and obtained products to meet customer needs.
Informed customers of in-store promotions or pricing specials.
Built loyal clientele through friendly interactions and consistent appreciation.
Addressed customer questions and concerns regarding products and services.
Built and maintained productive relationships with employees.