Luam Belay
Clarkston
Summary
ASCP-certified Medical Laboratory Technician with a strong background in clinical analyzers and financial processing. Proven track record in resolving complex transaction issues and maintaining compliance in fast-paced environments. Trilingual professional committed to enhancing service quality for diverse patient populations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier / Store Manager
One Stop Food Mart
Clarkston
01.2018 - Current
- Managed daily financial processing, audited Georgia Lottery transactions, and prepared accurate daily MoneyGram financial reports, ensuring timely vendor collections.
- Acted as authorized liaison between clients and corporate representatives, directly contacting MoneyGram support to investigate and resolve held financial transactions.
- Handled phone inquiries and face-to-face customer service, providing clear, professional troubleshooting steps to resolve complex transaction issues.
- Monitored store stock levels and tracked inventory turnover, coordinating vendor orders to maintain optimal product availability.
- Strictly enforced state compliance regulations for Georgia Lottery sales and federal anti-money laundering (AML) protocols for financial wire transfers.
Education
Associate Degree - Medical Laboratory Technician
West Georgia Technical College
Waco, GA12-2025
High School Diplom -
Clarkston High School
Clarkston, GA05-2016
Certification
Certified Medical Laboratory Technician, American Society for Clinical Pathology
Clinical Laboratory Experience
- Hematology & Coagulation, Performed manual differentials, Operated automated cell counters, Resolved abnormal results by verifying cell morphology under the microscope
- Clinical Chemistry, Calibrated and operated advanced automated chemistry analyzers, Monitored quality control (QC) data, Troubleshooted minor instrument errors to ensure test accuracy
- Urinalysis & Body Fluids, Conducted macroscopic and microscopic examinations of urine and other body fluids, Identified casts, crystals, and bacteria
- Microbiology, Inoculated and isolated specimens on culture media, Performed Gram staining, Assisted in identifying pathogenic organisms
- Blood Bank (Immunohematology), Performed blood typing (ABO/Rh), Conducted antibody screening, Performed cross-matching to ensure safe blood transfusions
Timeline
Cashier / Store Manager
One Stop Food Mart
01.2018 - Current
Associate Degree - Medical Laboratory Technician
West Georgia Technical College
High School Diplom -
Clarkston High School