Luan Bazzani
Boca Raton
Summary
Leader with extensive experience in customer service and team training. Demonstrated success in optimizing inventory management processes. Focused on driving customer satisfaction and improving operational efficiency.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Manager on Duty
Walgreens
Boca Raton
01.2025 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained new team members on operational procedures and customer service standards.
- Resolved customer complaints professionally, enhancing overall customer satisfaction.
- Assisted customers with inquiries, delivering exceptional service throughout store.
- Maintained inventory levels by ordering supplies as necessary.
- Performed administrative tasks including filing documents and preparing reports.
- Assigned tasks to employees while monitoring progress of projects.
- Assisted customers with inquiries, delivering exceptional service throughout the store.
Sales Associate
Youfit
Boca Raton
04.2024 - 11.2024
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Educated customers on membership options and fitness programs offered by Youfit.
- Worked with fellow sales team members to achieve group targets.
Sales Representative
Generac Power Systems
Boca Raton
07.2023 - 03.2024
- Engaged customers to assess their power needs and recommend solutions.
- Processed customer orders and coordinated delivery logistics efficiently.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Associate
Bed Bath & Beyond
Boca Raton
09.2021 - 03.2023
- Assisted customers in selecting products and answering inquiries in fast-paced environment.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Operated point-of-sale system efficiently to facilitate customer transactions.
- Maintained cleanliness and organization of the sales floor and merchandise displays. the environment.
Education
Nursing Practice
Keiser University
Fort Lauderdale, FL02-2027
Skills
- Patient care and clinical assessment
- Documentation and reporting
- Employee engagement and relationship building
- Safety protocols and decision-making
- Team leadership and collaboration
- Inventory management
- Customer service
- Policy and procedure development
- Staff training and development
Languages
English
Full Professional
Portuguese
Full Professional
Spanish
Limited
Certification
pharmacy technition liceanse-Florida
References
References available upon request.
Timeline
Manager on Duty
Walgreens
01.2025 - Current
Sales Associate
Youfit
04.2024 - 11.2024
Sales Representative
Generac Power Systems
07.2023 - 03.2024
Sales Associate
Bed Bath & Beyond
09.2021 - 03.2023
Nursing Practice
Keiser University